Summary
Overview
Work History
Education
Skills
Availability
Timeline
Generic

Koyel Chakraborty

Summary

Dedicated to acquiring practical experience and refining my expertise in gallery hosting, art exhibitions, and gallery management, I am eager to collaborate with industry professionals, contribute to meaningful projects, and continue my professional development. I bring with me a strong educational background, holding degrees in Visual and Performing Arts and Communication. My focus is on enhancing experiences to cultivate patron loyalty. I excel in organizational and communication skills, and my expertise lies in supporting various facets of operations. I am excited to embark on this journey, where I can combine my passion for the arts with my commitment to contributing to the success of your gallery

Overview

3
3
years of professional experience

Work History

GALLERY VOLUNTEERS

National Art School
07.2023 - Current
  • Informed visitors of exhibit features and highlights to promote enriching gallery experiences.
  • Facilitated good gallery visitor flow to enhance viewing experiences and minimize accident potential.
  • Addressed visitor service issues and resolved each situation to enable optimum outcome for visitor and gallery.
  • Managed office and gallery supplies inventories and placed reorders to maintain predetermined stock levels.
  • Maintained safety and accuracy of shipments of works of art and curated collections.
  • Maintained detailed artwork descriptions and artist biographies in central database to facilitate accurate delivery of information to visitors.

SALES CONSULTANT

TELSTRA
01.2022 - Current
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Maximized customer retention by resolving issues quickly.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Stayed knowledgeable on latest innovations and technological advancements through continuous training.
  • Trained and mentored new sales representatives.

SPECIAL HEALTH ACCOMMODATION ASSISTANT

NSW HEALTH
04.2021 - 12.2021
  • Documenting patient care and observations in medical records
  • Communicating with other healthcare professionals, such as doctors and nurses, to ensure coordinated care for patients
  • Helping to maintain a clean and safe environment for patients.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Used internal software to process reservations, check-ins and check-outs.

Education

Bachelor of Arts - Visual And Performing Arts And Communications

MACQUARIE UNIVERSITY
10.2024

Skills

High level of interpersonal and customer

service skills, with the ability to work both

individually and as part of a team;

Track record of event production delivery

including demonstrated understanding

and skills in audio visual technologies;

Ability to work with flexibility, as the

nature of the events space requires being

present in hours that are outside of

regular office hours;

High level written and verbal

communication skills

Ability to deal with the unexpected calmly

and effectively

Sound organisational, problem solving

and time management skills with the

ability to complete tasks within deadlines;

Availability

Weekdays and weekends

Timeline

GALLERY VOLUNTEERS

National Art School
07.2023 - Current

SALES CONSULTANT

TELSTRA
01.2022 - Current

SPECIAL HEALTH ACCOMMODATION ASSISTANT

NSW HEALTH
04.2021 - 12.2021

Bachelor of Arts - Visual And Performing Arts And Communications

MACQUARIE UNIVERSITY

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Koyel Chakraborty