Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Krati Pathak

Rockbank,VIC
Krati  Pathak

Summary

Enthusiastic Head of Public Relations with Number-year record of shaping public opinion of Product or Service through creative use of press releases, printed materials and online resources. Friendly approach to media personnel and social influencers built strong relationships that kept company front and center of many news cycles. Excellent written and verbal communication skills. Focused Job Title with unique positivity in any situation. Persuasive and eloquent with expertise in Area of expertise. Proven track record of thinking quickly to answer questions in high-pressure situations.

Overview

7
years of professional experience

Work History

DPS

Public Relations Officer
03.2015 - 05.2022

Job overview

  • Produced and distributed internal and external communications.
  • Gathered information on customer opinions and adjusted plans to capitalize on current trends.
  • Assisted with marketing strategy development to increase public awareness and customer engagement.
  • Executed social media plans to create cohesive online presence.
  • Developed campaigns to increase public awareness of company and engage customers.
  • Communicated with media weekly to build relationships and optimize press coverage.

DPS

Account Officer
03.2015 - 05.2022

Job overview

  • Responded to requests for information and resolved issues quickly.
  • Maintained tough quality standards to optimize delivery of Service type.
  • Drove growth in Area by implementing operational process improvements.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Developed and implemented strategies to increase client retention.
  • Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
  • Monitored and analyzed customer feedback to identify opportunities for improvement.

Abci.org

Administrative Officer

Job overview

  • Created, prepared, and delivered reports to various departments.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Prepared agendas and took notes at meetings to archive proceedings.

Education

Kanpur University
Kanpur

Master Of Business Administration from Human Resources Development
09.2015

University Overview

Kanpur University
Kanpur

Bachelor Of Education from Education
09.2012

University Overview

Skills

  • Time Management
  • Social Media Expertise
  • Media Relations
  • Crisis Response
  • Fee Collection
  • Social Media Monitoring
  • Customer Inquiries

Languages

English
Full Professional
Hindi
Full Professional

Timeline

Public Relations Officer
DPS
03.2015 - 05.2022
Account Officer
DPS
03.2015 - 05.2022
Administrative Officer
Abci.org
Kanpur University
Master Of Business Administration from Human Resources Development
Kanpur University
Bachelor Of Education from Education
Krati Pathak