Kreity Singh
Hawthorn
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
3
3
years of professional experience
Work History
Retail Consultant
Telstra
08.2022 - Current
- Focusing on high customer service and meeting both individual and group sales targets.
- Assisted customers with important purchasing choices, identifying needs and employing product expertise to make appropriate suggestions.
- Assisted in managing floor operations, including inventory control, staff supervision, and customer service.
- Spearheaded day-to-day floor operations, overseeing a team of 6 staff members.
Sales Assistant
Zara
12.2022 - 02.2024
- Delivered exceptional customer service and style advice, consistently meeting and exceeding sales targets.
- Managed daily stock operations, including receiving deliveries, replenishing the floor, and performing regular inventory checks to reduce discrepancies.
- Accurately operated POS systems, handled cash and card transactions, and balanced tills in line with company policy.
- Maintained visual merchandising standards by implementing seasonal displays and ensuring a clean, organized sales floor.
- Supported team training and upheld workplace safety and loss-prevention procedures.
Education
Master of Information and Communication Technology -
La Trobe University
07.2024
Bachelor's of Electronics and Communication Engineering - undefined
LJ Institute of Engineering and Technology
07.2020
Skills
- Store operations
- Performance analysis
- Sales strategy development
- Customer Service Excellence & Conflict Resolution
- Stock Control
- Inventory Management & Loss Prevention
- Visual Merchandising
- Brand Presentation
Accomplishments
- Recognised as top sales representative in Telstra Retail for overachieving sales quota by 150% in 2024.
- Selected as top Samsung Sales Representative for Telstra Greensborough Retail Store.
- Achieved highest number of positive surveys.
Timeline
Sales Assistant
Zara
12.2022 - 02.2024
Retail Consultant
Telstra
08.2022 - Current
Bachelor's of Electronics and Communication Engineering - undefined
LJ Institute of Engineering and Technology
Master of Information and Communication Technology -
La Trobe University
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