Summary
Overview
Work History
Education
Skills
Timeline
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KRINA PATEL

Melbourne,VIC

Summary

Positive and upbeat administrative skills, successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning and communication skills.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Sarova Imperial Hotel
Kisumu, Kenya
03.2019 - 01.2021
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Greeted customers warmly and made them feel welcome.
  • Input customer data into reservation systems and updated to reflect room changes.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.

Receptionist

Aga Khan
Kisumu, Kenya
10.2017 - 01.2019
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Monitored reception area to provide consistently safe, hazard-free environment for patients and their visitors.
  • Collated, bound and stored computer-generated reports.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Education

Bachelors of Nursing

Monash University
Melbourne, VIC
12.2025

High School Diploma -

Monash College
Melbourne, VIC
12.2022

Skills

  • Administrative Support
  • Customer Service
  • Skilled in Microsoft word, excel, powerpoint
  • Guest Relations
  • Languages : English, Hindi, Gujrati, French, Swahili

Timeline

Front Desk Receptionist

Sarova Imperial Hotel
03.2019 - 01.2021

Receptionist

Aga Khan
10.2017 - 01.2019

Bachelors of Nursing

Monash University

High School Diploma -

Monash College

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KRINA PATEL