Kris Choudary
Sydney,NSW
Summary
Dynamic Corrections Officer with extensive experience at Corrective Services NSW, skilled in crisis management and inmate supervision. Proven track record in enhancing facility safety through effective conflict resolution and emergency response strategies. Committed to maintaining integrity and fostering positive relationships, ensuring compliance with security protocols and regulations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Corrections Officer
Corrective Services NSW
Sydney Olympic Park, NSW
10.2024 - Current
- Monitored inmate activities to ensure safety and compliance with facility regulations.
- Assisted in conducting routine searches for contraband to maintain security within the facility.
- Documented incidents and maintained accurate logs of daily activities and observations.
- Collaborated with team members to implement safety protocols during emergency situations.
- Engaged with inmates to promote positive behavior and conflict resolution strategies.
- Participated in training sessions on security procedures and crisis management techniques.
- Observed and reported behavioral changes among inmates, contributing to overall facility safety efforts.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
- Led inmate work crews completing maintenance, construction, farming and operations activities.
- Examined incoming and outgoing mail to detect contraband.
- Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals, and work sites.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Completed intake paperwork, fingerprints, and searches.
- Conducted routine and emergency head counts.
- Prepared reports to document incidents and violations.
- Conducted security checks of inmates and living areas.
- Documented inmate behavior and activities in logbooks.
- Transported inmates to and from court hearings, medical appointments and other locations.
Station Manager
Metro Trains Sydney
Castle Hill, NSW
11.2018 - 08.2024
- Coordinated maintenance activities to minimize downtime and improve service reliability.
- Developed standard operating procedures to streamline processes and enhance workflow efficiency.
- Streamlined communications between departments to improve overall efficiency within the station environment.
- Coordinated special events at the station location to increase brand visibility in the local community.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Oversaw testing of equipment and components to check for defects.
- Oversaw daily station operations, ensuring compliance with safety and operational standards.
Senior Collections Officer
GE Financial Services
Melbourne, VIC
11.2008 - 11.2018
- Led collections strategy to optimize recovery rates and minimize delinquency across diverse portfolios.
- Developed and implemented process improvements that enhanced operational efficiency and client satisfaction.
- Mentored junior team members, fostering skill development and knowledge sharing within the department.
- Analyzed accounts for risk assessment, utilizing data-driven insights to inform collection strategies.
- Managed high-value accounts, ensuring compliance with regulatory standards while achieving recovery goals.
- Evaluated collection tools and systems, recommending enhancements to support strategic objectives and productivity gains.
- Provided exceptional customer service to both internal and external stakeholders, addressing inquiries and resolving disputes professionally.
- Prepared and submitted legal documents to initiate court proceedings.
- Initiated repossession process or service disconnection upon failure of other collection methods.
- Generated and distributed monthly customer statements.
- Researched billing errors and discrepancies to initiate corrective action.
- Processed debtor payments and updated accounts to reflect new balance.
- Established relationships with customers to encourage payment of delinquent accounts.
- Worked with customer to create debt repayment plan based on current financial condition.
- Monitored customer accounts for payment delinquency and initiated collection efforts.
- Responded to customer inquiries and provided detailed account information.
Law Enforcement Officer
Auckland Transport
Auckland, NZ
07.2005 - 11.2008
- Enforced laws and regulations to maintain public safety and order.
- Conducted thorough investigations of crimes, gathering evidence and interviewing witnesses.
- Collaborated with community organizations to enhance crime prevention initiatives.
- Mentored junior officers, providing guidance on procedures and best practices.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Checked vehicle equipment for proper functioning prior to use.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Monitored traffic violations, issuing citations as necessary.
- Handled citation and traffic violation paperwork.
Education
Certificate II - Security Operations
SECTA
Sydney, NSWCertificate IV - Leadership & Management
Allara
Sydney, NSW11-2021
Diploma in Hospitality Management - Hospitality Management
NZMA
Auckland, NZ04-2004
BBA - Tourism And Hospitality Management
Shevaroys ICTHM
Yercaud Hills05-2001
Skills
- Verbal communication
- Security procedures
- Emergency response
- Inmate supervision
- De-escalation techniques
- Integrity and honesty
- Policy enforcement
- Restraint techniques
- Surveillance
- Booking procedures
- Leadership qualities
- Relationship building and management
- File and record maintenance
- Assertiveness
- Crisis management
- Discretion and confidentiality
- Emergency management
- Trained in defensive tactics
- Dispatch
- Records management
- Physical fitness
- Crime prevention
- Patrol techniques
- Courtroom practices
- Background investigations
- Motivational skills
- Staff management
- Criminal investigations
- Continuing education
- Criminal law
- Coaching
- Behavioral disorders
- Inmate rights
- Contraband inspections
- Firearms proficiency
- Work detail oversight
- Tower surveillance
- Armory and key control
- First aid and CPR certified
- Incident prevention
- Crisis prevention intervention (CPI)
- Ethical standards of conduct
- Accountability
- Juvenile court procedures
- Excellent problem solver
- Conflict resolution skills
- Mental health awareness
- Observation
- Stress tolerance
- Facility security
- First aid training
- Self-defense techniques
- Firearm operations trained
- Suicide prevention
- Correctional facility procedures
- Safety and security enforcement
- Search and seizure procedures
- Safety
- Inmate monitoring
- Weapons training
- Negotiation
- CCTV monitoring
- Contraband seizure
- Prisoner transport
- Crisis intervention training
- Cultural sensitivity
- Criminal justice
- Self-defense tactics
- Central and pod control
- Mentorship
- Inmate behavior modification tactics
- Evidence preservation
- Facility maintenance
- Product knowledge
- Program coordination
- Substance abuse
- Non-violent intervention
- Patrol procedures
- Strategic planning and organization
- Belongings inspection
- Visitation oversight
- Search and seize procedures
- Perimeter control
- Occupational hazards and safety precautions
- Radio communication
- Contraband detection
- Work crew management
- Regulation compliance
- Cell inspections
- Safety and security
- Incident reporting
- Conflict resolution
- First aid certification
- Firearm safety
- Activity supervision
- Disciplinary actions
- Behavior modification
- Public safety
- Firearms training
Certification
Mental Health First Aid International Oct 2024
First Aid & CPR / Fire Warden Nov 2024
White Card June 2019
Conflict Management June 2019
Guide Dogs Awareness Feb 2024
Hidden Disabilities Sunflower May 2024
Working with Children valid till Sep 2027
RSA & RCG Oct 2024
HR, Truck, LO & LF Forklift Licence Oct 2024
Languages
English
Native or Bilingual
Hindi
Limited Working
French
Elementary
Telugu
Native or Bilingual
Tamil
Elementary
Timeline
Corrections Officer
Corrective Services NSW
10.2024 - Current
Station Manager
Metro Trains Sydney
11.2018 - 08.2024
Senior Collections Officer
GE Financial Services
11.2008 - 11.2018
Law Enforcement Officer
Auckland Transport
07.2005 - 11.2008
Certificate II - Security Operations
SECTA
Certificate IV - Leadership & Management
Allara
Diploma in Hospitality Management - Hospitality Management
NZMA
BBA - Tourism And Hospitality Management
Shevaroys ICTHM