Kris Choudary
Corrective Services NSW
Sydney,NSW
20
years of professional experience
1
Certification
Dynamic Corrections Officer with extensive experience at Corrective Services NSW, skilled in crisis management and inmate supervision. Proven track record in enhancing facility safety through effective conflict resolution and emergency response strategies. Committed to maintaining integrity and fostering positive relationships, ensuring compliance with security protocols and regulations.
Work History
Corrections Officer
1 Year 11 Months- Monitored inmate activities to ensure safety and compliance with facility regulations.
- Assisted in conducting routine searches for contraband to maintain security within the facility.
- Documented incidents and maintained accurate logs of daily activities and observations.
- Collaborated with team members to implement safety protocols during emergency situations.
- Engaged with inmates to promote positive behavior and conflict resolution strategies.
- Participated in training sessions on security procedures and crisis management techniques.
- Observed and reported behavioral changes among inmates, contributing to overall facility safety efforts.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
- Led inmate work crews completing maintenance, construction, farming and operations activities.
- Examined incoming and outgoing mail to detect contraband.
- Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals, and work sites.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Completed intake paperwork, fingerprints, and searches.
- Conducted routine and emergency head counts.
- Prepared reports to document incidents and violations.
- Conducted security checks of inmates and living areas.
- Documented inmate behavior and activities in logbooks.
- Transported inmates to and from court hearings, medical appointments and other locations.
Station Manager
5 Years 9 Months- Coordinated maintenance activities to minimize downtime and improve service reliability.
- Developed standard operating procedures to streamline processes and enhance workflow efficiency.
- Streamlined communications between departments to improve overall efficiency within the station environment.
- Coordinated special events at the station location to increase brand visibility in the local community.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Oversaw testing of equipment and components to check for defects.
- Oversaw daily station operations, ensuring compliance with safety and operational standards.
Senior Collections Officer
10 Years- Led collections strategy to optimize recovery rates and minimize delinquency across diverse portfolios.
- Developed and implemented process improvements that enhanced operational efficiency and client satisfaction.
- Mentored junior team members, fostering skill development and knowledge sharing within the department.
- Analyzed accounts for risk assessment, utilizing data-driven insights to inform collection strategies.
- Managed high-value accounts, ensuring compliance with regulatory standards while achieving recovery goals.
- Evaluated collection tools and systems, recommending enhancements to support strategic objectives and productivity gains.
- Provided exceptional customer service to both internal and external stakeholders, addressing inquiries and resolving disputes professionally.
- Prepared and submitted legal documents to initiate court proceedings.
- Initiated repossession process or service disconnection upon failure of other collection methods.
- Generated and distributed monthly customer statements.
- Researched billing errors and discrepancies to initiate corrective action.
- Processed debtor payments and updated accounts to reflect new balance.
- Established relationships with customers to encourage payment of delinquent accounts.
- Worked with customer to create debt repayment plan based on current financial condition.
- Monitored customer accounts for payment delinquency and initiated collection efforts.
- Responded to customer inquiries and provided detailed account information.
Law Enforcement Officer
3 Years 4 Months- Enforced laws and regulations to maintain public safety and order.
- Conducted thorough investigations of crimes, gathering evidence and interviewing witnesses.
- Collaborated with community organizations to enhance crime prevention initiatives.
- Mentored junior officers, providing guidance on procedures and best practices.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Checked vehicle equipment for proper functioning prior to use.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Monitored traffic violations, issuing citations as necessary.
- Handled citation and traffic violation paperwork.
Education
Certificate II - Security Operations
Certificate IV - Leadership & Management
Diploma in Hospitality Management - Hospitality Management
BBA - Tourism And Hospitality Management
Skills
Verbal communication
Security procedures
Emergency response
Inmate supervision
De-escalation techniques
Integrity and honesty
Policy enforcement
Restraint techniques
Surveillance
Booking procedures
Leadership qualities
Relationship building and management
File and record maintenance
Assertiveness
Crisis management
Discretion and confidentiality
Emergency management
Trained in defensive tactics
Dispatch
Records management
Physical fitness
Crime prevention
Patrol techniques
Courtroom practices
Background investigations
Motivational skills
Staff management
Criminal investigations
Continuing education
Criminal law
Coaching
Behavioral disorders
Inmate rights
Contraband inspections
Firearms proficiency
Work detail oversight
Tower surveillance
Armory and key control
First aid and CPR certified
Incident prevention
Crisis prevention intervention (CPI)
Ethical standards of conduct
Accountability
Juvenile court procedures
Excellent problem solver
Conflict resolution skills
Mental health awareness
Observation
Stress tolerance
Facility security
First aid training
Self-defense techniques
Firearm operations trained
Suicide prevention
Correctional facility procedures
Safety and security enforcement
Search and seizure procedures
Safety
Inmate monitoring
Weapons training
Negotiation
CCTV monitoring
Contraband seizure
Prisoner transport
Crisis intervention training
Cultural sensitivity
Criminal justice
Self-defense tactics
Central and pod control
Mentorship
Inmate behavior modification tactics
Evidence preservation
Facility maintenance
Product knowledge
Program coordination
Substance abuse
Non-violent intervention
Patrol procedures
Strategic planning and organization
Belongings inspection
Visitation oversight
Search and seize procedures
Perimeter control
Occupational hazards and safety precautions
Radio communication
Contraband detection
Work crew management
Regulation compliance
Cell inspections
Safety and security
Incident reporting
Conflict resolution
First aid certification
Firearm safety
Activity supervision
Disciplinary actions
Behavior modification
Public safety
Firearms training
Certification
Mental Health First Aid International Oct 2024
First Aid & CPR / Fire Warden Nov 2024
White Card June 2019
Conflict Management June 2019
Guide Dogs Awareness Feb 2024
Hidden Disabilities Sunflower May 2024
Working with Children valid till Sep 2027
RSA & RCG Oct 2024
HR, Truck, LO & LF Forklift Licence Oct 2024
Languages
English
Native or Bilingual
Hindi
Limited Working
French
Elementary
Telugu
Native or Bilingual
Tamil
Elementary
Timeline
Corrections Officer
Corrective Services NSW
10.2024 - CurrentRead More
Station Manager
Metro Trains Sydney
11.2018 - 08.2024Read More
Senior Collections Officer
GE Financial Services
11.2008 - 11.2018Read More
Law Enforcement Officer
Auckland Transport
07.2005 - 11.2008Read More
SECTA
Certificate II from Security Operations
Read More
Allara
Certificate IV from Leadership & Management
Read More
NZMA
Diploma in Hospitality Management from Hospitality Management
Read More
Shevaroys ICTHM
BBA from Tourism And Hospitality Management
Read More