Kris Fry
Melbourne,VIC
Summary
I’m someone who stays calm under pressure, gets along well with all kinds of people, and isn’t afraid to step up when things get tough. I’ve got a solid work ethic, a good sense of humour, and I genuinely care about helping others. I’m ready to bring that energy to a role where I can make a real difference every day.
Overview
13
13
years of professional experience
Work History
Dairy Freezer /Manager on Duty
Ryan’s IGA Pleasant Park
Ballarat, VIC
08.2014 - Current
- Responded calmly and professionally to customer concerns, resolving issues with empathy, and a focus on positive outcomes.
- Maintained a safe and orderly workspace by following all workplace health and safety procedures.
- Monitored customer areas for potential safety hazards or policy breaches, reporting concerns promptly to management.
- Optimised frozen and cooler back stock for efficient inventory management.
- Maintained merchandise presentation through effective stocking and product rotation.
- Provided customer service assistance as needed.
- Trained new customer service personnel in product knowledge, sales techniques, and customer service protocols.
- Removed damaged or expired goods to uphold quality standards.
- Organised fridges and freezers for enhanced accessibility and cleanliness.
- Verified and recorded cash totals from daily receipts to ensure accuracy.
- Counted currency and maintained precision in amounts received or disbursed.
- Directed and supervised the training of three employees in daily operations.
- Developed strategies to improve team performance and productivity.
- Provided guidance and direction to subordinates on technical matters related to their job functions.
- Managed inventory and supplies to ensure materials were available when needed.
Labourer
Barengi Gadjin Land Council
Horsham, VIC
01.2013 - 08.2014
- Ensuring all wood loads were well prepared and ready for splitting
- Operating the wood splitter in a safe and efficient fashion
- Picking, packing and loading 20kg loads in a safe and well-organised manner
Education
Certificate II - General Education
Federation University
Ballarat, VIC01-2011
Year 10 -
Ballarat Secondary College
Ballarat, VIC01-2009
Skills
- Reliable and consistent under pressure
- Calm and confident in high-intensity situations
- Flexible and ready to take on new challenges
- Proven leadership and mentoring ability
- Strong work ethic and self-motivation
- Quick thinker with sound judgement
- Excellent with customer service and support
- Attentive to detail with strong planning skills
- Emotionally intelligent and culturally aware
- Able to manage conflict and resolve problems constructively
- Follows procedures and maintains high standards
- Professional, respectful, and trustworthy
- Works well in team settings and supports others
- Organised and clear-headed in fast-paced environments
- Friendly and approachable with strong interpersonal skills
- Confident in applying policies and safety procedures
References
Aaron Spaulding
0488 751 114
Nichole Parker
0498 738 996
Becky Irons
0448 088 794
Timeline
Dairy Freezer /Manager on Duty
Ryan’s IGA Pleasant Park
08.2014 - Current
Labourer
Barengi Gadjin Land Council
01.2013 - 08.2014
Certificate II - General Education
Federation University
Year 10 -
Ballarat Secondary College
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