Kris Stark
Sydney
Summary
A franchise owner for last 11 years and a trainer for Mister Minit for 8 years. Experienced in customer service, business management, P&L management, budgeting, inventory control and vendor management. Well versed with staff recruitment, performance and training, and technical mastery.
Accomplished franchise owner offering proven background and business management expertise. Runs successful business by resolving everything from customer and employee concerns to building management issues with calm, level-headed approach. Focused on maximizing profits, minimizing employee turnover and building solid reputation.
Overview
11
11
years of professional experience
Work History
Franchise Owner
Mister Minit
Merrylands
11.2021 - 11.2024
- Was responsible for customer experience, team management, inventory and stock handling
- Hands-on Service Delivery: You will perform the core services offered by Mister Minit, which include shoe repairs, key cutting (including auto keys/remotes), watch repairs and battery replacements, and engraving.
- Compliance: Ensuring the store operates according to company policies, standards, and legal requirements.
- Financial Management: This includes managing cash flow, monitoring sales targets (KPIs), and potentially profit-sharing with employees.
Franchise Owner
Mister Minit
North Sydney
09.2013 - 10.2021
- Was responsible for customer experience, team management, inventory and stock handling
- Strategic Growth: For single-unit owners, this might involve daily involvement, but for multi-unit owners, it shifts more towards strategic management, delegating daily operations to focus on overall profitability and growth.
- Customer Service: A primary focus is providing excellent, on-the-spot solutions and building strong, long-term customer relationship.
Team Member
Mister Minit
North Sydney
- Trainer at multiple locations to train employees to successfully do the job and be certified for the job.
Education
Year 12 -
Gosford High School
Certificate 4 - Retail Management
WG Learning Pty Ltd
Security License Class 1AE -
SLED
Skills
- Customer experience
Accomplishments
Insert 2 to 3 key achievements
References
Available upon request
Timeline
Franchise Owner
Mister Minit
11.2021 - 11.2024
Franchise Owner
Mister Minit
09.2013 - 10.2021
Team Member
Mister Minit
Year 12 -
Gosford High School
Certificate 4 - Retail Management
WG Learning Pty Ltd
Security License Class 1AE -
SLED