Summary
Overview
Work History
Education
Skills
Accomplishments
Licence
References
Hobbies and Interests
Timeline
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Kris Toilolo

Sydney,NSW

Summary

Well-versed in processing, monitoring and reviewing high-volumes in fast-paced environments. Practiced at developing and maintaining productive relationships with vendors, customers and staff. Brings over 10 years of demonstrated experience in WHS compliance, team leadership and management.

Overview

19
19
years of professional experience

Work History

Warehouse Supervisor

Startrack/Australia Post
02.2018 - Current
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Developed strong relationships with suppliers to secure timely deliveries and maintain adequate inventory levels.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Supervised warehouse operations by managing employees during shifts.
  • Performed troubleshooting to resolve issues with equipment, devices and products.
  • Operated warehouse material handling equipment correctly to move loads.
  • Maintained accurate records of team attendance and documented disciplinary actions.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Cleaned and maintained warehouse in compliance with WHS safety standards.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Managed budgets and financial reports related to warehousing activities for accurate tracking of expenses and revenue generation.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Trained new team members on proper and safe use of tools and equipment.
  • Implemented cost-saving measures to reduce overhead expenses without compromising warehouse operations or service quality.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Freight Handler

Startrack
02.2012 - 02.2018
  • Operated equipment while observing standard safety procedures.
  • Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
  • Sorted and organized packages to make deliveries to correct address.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Provided exceptional customer service when resolving issues related to damaged or lost shipments, ensuring client satisfaction.
  • Maintained clean and organized work area to improve efficiency and comply with regulations.
  • Utilising the use of Handheld Scanners to add scans to freight.
  • Worked well in a team setting, providing support and guidance.

Freight Handler

APS Australian Air Express
03.2011 - 02.2012
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
  • Operated equipment while observing standard safety procedures.
  • Stayed updated on latest knowledge in transportation and logistics to provide relevant solutions to clients.
  • Actively participated in staff training sessions to stay up-to-date on industry best practices and maintain expertise in freight handling techniques.
  • Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.

Container Unloader

Gro Market
09.2010 - 11.2010
  • Assisted with loading and unloading containers, ensuring proper handling of fragile items to minimize breakage or damage.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Picked and packed order items.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.


Quality Checker

Esp Techforce
08.2010 - 09.2010
  • Monitored product quality at all stages of production process.
  • Recorded inspection and test results on data sheets.
  • Documented findings and produced reports to aide management in assessing and correcting quality concerns.
  • Examined products for imperfections and defects.


Recycling Sorter

Recycling Centre
05.2010 - 07.2010
  • Sorted materials such as metals, glass or plastics into appropriate containers for recycling.
  • Utilized balers to compress recyclable materials.
  • Operated forklifts, pallet jacks or front-end loaders to load bales, bundles or other heavy items onto trucks for shipping to smelters or other recycled materials processing facilities.
  • Worked flexible hours across night, weekend, and holiday shifts.

Furniture Removalist

Walkers Moving and storage
01.2008 - 01.2010
  • Maintained a high level of physical fitness, enabling the efficient completion of strenuous tasks such as lifting heavy items or navigating challenging spaces during moves.
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from drawers, Bathrooms etc..
  • Conducted thorough pre-move inspections of furniture items to identify existing damages or potential challenges while handling them during relocation processes.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked effectively in fast-paced environments.

Customer Service Representative

Teletech
01.2007 - 01.2008
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Liaised with Banking Representatives on a daily basis
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Furniture Removalist

Walkers Moving and storage
12.2006 - 01.2007
  • Maintained a high level of physical fitness, enabling the efficient completion of strenuous tasks such as lifting heavy items or navigating challenging spaces during moves.
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from drawers, Bathrooms etc..
  • Conducted thorough pre-move inspections of furniture items to identify existing damages or potential challenges while handling them during relocation processes.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked effectively in fast-paced environments.

Work placement (IT Simulation)

Fairfield workplace learning partnership
06.2005 - 07.2005
  • Operating Microsoft packages, i.e. word, excel,

PowerPoint, Access Publisher and FrontPage

  • Learning the basic functions of computers

Education

Certificate IV - IT Programming

TAFE College
Granville, NSW
01.2007

High School Diploma -

Chester Hill High School
Chester Hill, NSW
01.2006

Skills

  • Email and Phone Communication
  • Customer Service
  • Time and Wage Tracking
  • Computer Skills
  • Forklift Operations
  • Warehouse Logistics
  • Work Scheduling
  • WHS Compliance
  • Staff Management
  • Warehouse Operations

Accomplishments

  • School Certificate
  • Higher School Certificate
  • Certificate II in Information technology

Licence

Current drivers licence

References

  • David Rahme: Manager - M:0448237205 T:02 87469374
  • Bassoul Samaha: Supervisor - M:0408361588

Hobbies and Interests

  • Cycling
  • Trail Walks
  • Sports
  • Coffee Meet-ups with Friends
  • Movies/TV Shows at home
  • Listening to Music/Podcasts
  • Travelling(Overseas preferably)

Timeline

Warehouse Supervisor

Startrack/Australia Post
02.2018 - Current

Freight Handler

Startrack
02.2012 - 02.2018

Freight Handler

APS Australian Air Express
03.2011 - 02.2012

Container Unloader

Gro Market
09.2010 - 11.2010

Quality Checker

Esp Techforce
08.2010 - 09.2010

Recycling Sorter

Recycling Centre
05.2010 - 07.2010

Furniture Removalist

Walkers Moving and storage
01.2008 - 01.2010

Customer Service Representative

Teletech
01.2007 - 01.2008

Furniture Removalist

Walkers Moving and storage
12.2006 - 01.2007

Work placement (IT Simulation)

Fairfield workplace learning partnership
06.2005 - 07.2005

Certificate IV - IT Programming

TAFE College

High School Diploma -

Chester Hill High School
Kris Toilolo