Skilled employee known for making best decisions regarding appropriate solutions. Committed Crew Leader delivering quality service and maintaining high levels of satisfaction.
Overview
5
5
years of professional experience
Work History
Scaffold Installer/Senior Crew Leader
Buildsafe
01.2022 - 07.2023
Conducted quality control assessments to identify extent of pavement distress.
Trained employees in time management and proper ways to complete job duties.
Communicated effectively with upper management, team members, and customers to keep everyone informed.
Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Monitored team members to verify work quality and address concerns.
Instructed crew members in safe work practices and methods to reduce work-related injuries.
Established positive relationships with customers and colleagues through high standards of customer service.
Established and enforced policies and procedures to maintain high standards of work.
Developed and implemented process improvements to increase productivity.
Analyzed customer feedback to identify areas for improvement in service delivery.
Used variety of hand and power tools to complete tasks.
Loaded and unloaded materials onto trucks and trailers.
Followed instructions and safety protocols to prevent accidents and injuries.
Loaded and unloaded materials and equipment onto and off construction sites.
Scaffold Installer/Senior Crew Leader
Edge Deck Scaffold
06.2018 - 11.2021
Trained employees in time management and proper ways to complete job duties.
Monitored team members to verify work quality and address concerns.
Communicated effectively with upper management, team members, and customers to keep everyone informed.
Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Instructed crew members in safe work practices and methods to reduce work-related injuries.
Established positive relationships with customers and colleagues through high standards of customer service.
Developed and implemented process improvements to increase productivity.
Established and enforced policies and procedures to maintain high standards of work.
Loaded and unloaded materials onto trucks and trailers.
Used variety of hand and power tools to complete tasks.
Loaded and unloaded materials and equipment onto and off construction sites.
Helped with erecting scaffolding and ladders.
Spare Parts Interpreter
Brakewest Pty Ltd
01.2018 - 06.2018
Interfaced with parts warehouse on internal purchase orders and deliveries to expedite processing for urgent requests.
Received and inspected package deliveries and resolved discrepancies.
Monitored inventory to maximize turns and minimize obsolescence.
Adjusted stock to curtail accumulation of unused or old parts.
Monitored order cycle, ordered OEM parts and completed corresponding paperwork to maintain adequate stock levels.
Liaised with internal teams to develop, implement and maintain proactive sales and marketing approach for distribution of parts and services.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Rearranged parts department to better serve changing trends and keep workspaces organized.
Processed and reshelved return orders, checking for discrepancies, potential usage and fault issues.
Computerized office activities, maintained customer communications, and tracked records through delivery.
Entered and maintained departmental records in company database.
Collected, arranged, and input information into database system.
Gathered, organized and input information into digital database.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Education
Diploma - Accounting
Monarch Institute
Melbourne, VIC
08.2025
Medium Rigid (MR) Truck Licence - Medium Rigid (MR) Truck Licence
Alltruck Driver Training
Horsley Park, NSW
04.2022
Traffic Management - RIIWHS205E - Control Traffic With Stop/slow Bat