Kris Wright
Perth,WA
Summary
Seasoned IT professional with a proven track record at Karora Resources, adept in Office 365 Management and demonstrating exceptional team leadership. Spearheaded an O365 migration, significantly enhancing business operations, and established vital cybersecurity frameworks. Renowned for analytical problem-solving and building strong vendor relationships, notably with Dell and Telstra.
Overview
25
25
years of professional experience
Work History
IT Coordinator
Karora Resources
10.2019 - 08.2024
- Managed IT department, office relocations, site implementation, and IT security
- Established the IT department and left it in a secure, professional state before the merger
- Led an O365 migration to streamline business operations
- Built vendor relationships with Dell and Telstra, securing Enterprise status
- Upgraded all business hardware, including servers, desktops, and peripheral devices
- Implemented cybersecurity frameworks, including ‘The Essential 8.’
- Established structured IT training programs and SOE
- Integrated various software solutions, including EFTsure for secure vendor management
IT Engineer – Desktop Support
Roy Hill Mining Operations
09.2017 - 09.2019
- Led Windows 7 to Windows 10 upgrade projects across mine sites
- Provided FIFO IT support (12-hour shifts, 8 days on/6 days off)
- Managed system deployments, application transfers, and user support
IT Systems Support Analyst
British Telecom – Fiona Stanley Hospital
04.2016 - 06.2017
- Provided 24/7 IT support for WA Health staff
- Diagnosed, troubleshot, and escalated IT incidents
- Monitored IT system health and ensured issue resolution within SLA targets
IT Systems Support Engineer
Dept. Regional Development (via Zetta/Empired)
11.2015 - 04.2016
- Provided Level 1–2 IT support
- Diagnosed and resolved software, hardware, and connectivity issues
- Trained end-users and managed IT systems proactively
IT Systems Support Officer
The Perth Mint
04.2014 - 10.2015
- Provided IT support across multiple sites
- Conducted troubleshooting, IT training, and change management
- Assisted in network security and system administration
IT Systems Support Officer
Barrick (Australia Pacific) Limited
04.2011 - 04.2014
- Provided IT infrastructure support to 3000+ employees
- Managed Active Directory, MS Exchange, SharePoint, Content Server
- Assisted with SCCM 2012 migration and Cisco networking
Communications & Information Systems
Royal Australian Navy
01.2000 - 01.2011
- Supervised teams managing IT and communications systems
- Maintained network security, cryptographic keying, and encrypted transmissions
- Participated in international peacekeeping and military operations
Skills
- Windows Server
- Windows OS (XP - 11)
- Office 365 Management
- Active Directory
- Microsoft Exchange
- Document Management Software
- SCCM
- Email Monitoring Solutions
- Network Device Configuration
- Network Performance Monitoring
- Mobile Device Management
- Printer Management
- Effective Time Management
- Team Leadership
- Strong Communication Skills
- Flexible Problem Solving
- Analytical Problem-Solving
Career Objective
I am seeking a role in a professional environment where I can apply my skills effectively while working within a strong team culture.
Qualifications and Training
- ITIL Service Management
- Cisco Networking (ICND1 & ICND2)
- SCCM 2012 Administration
- Certificate IV in Business (Frontline Management)
- Certificate III & II in Information Technology
- Various IT certifications and training courses
- CPR and First Aid Qualification (Current as of 2024)
References
References available upon request.
Timeline
IT Coordinator
Karora Resources
10.2019 - 08.2024
IT Engineer – Desktop Support
Roy Hill Mining Operations
09.2017 - 09.2019
IT Systems Support Analyst
British Telecom – Fiona Stanley Hospital
04.2016 - 06.2017
IT Systems Support Engineer
Dept. Regional Development (via Zetta/Empired)
11.2015 - 04.2016
IT Systems Support Officer
The Perth Mint
04.2014 - 10.2015
IT Systems Support Officer
Barrick (Australia Pacific) Limited
04.2011 - 04.2014
Communications & Information Systems
Royal Australian Navy
01.2000 - 01.2011
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