Krish Timalsina

• Working closely with Finance teams in maintaining accurate service details for precise invoicing, payroll, and reporting
• Maintain up-to-date schedules for clients (CHSP/HCP/NDIS) and Support Worker rosters in the Procura system, ensuring timely and accurate scheduling
• Booking and coordinating services for clients by liaising with the care coordinator (Transportation/Podiatry/Gardening/Physiotherapy)
• Booking and coordinating various training and professional development program for support workers within and with third party providers
• Proficiently handling client communication and offering accurate telephone support to clients, Support Workers, and colleagues
• Handling situations while being on after-hours/on-call duty
• Coordinating backup for Support Workers during their absence, whether planned or unplanned
• Completes daily timekeeping and follows up on variances with Support Worker
• Scheduled conference rooms, zoom webinars, prepared agendas and maintained calendars to prepare for meetings and events

• Coordinated communications, financial processing, registration, recordkeeping, internal auditing, and other operational functions
• Prepared fortnightly pay slips and processed payroll in Xero for each employee
• Managed the recruitment process of new support workers and facilitated the completion of employment-related documentation and induction training
• Assisted Care managers with onboarding new clients by preparing and documenting required paperwork
• Rostered staff to different NDIS/HCP/DVA client sites using the Carevision application
• Delivered top-notch administrative and supervisory support to office staff, promoting excellence in office operations
• Created and updated registers and files to maintain document compliance
• Modified and updated company policies and procedures in response to changing government regulations and guidelines
• Restocked supplies and submitted purchase orders to maintain stock levels

• Managed daily bookkeeping tasks, including recording sales, purchases, payments, and receipts
• Prepared financial statements such as income statements, balance sheets, and cash flow statements
• Oversaw accounts payable and receivable, ensuring timely processing of invoices and collections
• Calculated and processed employee payroll, including deductions and tax withholdings
• Conducted bank reconciliations to ensure the accuracy of financial records
• Prepared and filed tax returns, ensuring compliance with Inland Revenue Department
• Analysed financial data to provide insights and support strategic decision-making
• Ensured compliance with financial regulations and accounting standards
• Assisted with internal and external audits by providing necessary documentation and explanations
• Identified areas for cost reduction and implemented measures to improve financial efficiency
• Managed accounting software, ensuring it was up to date and effectively utilized
• Liaised with clients and suppliers regarding financial transactions and account status

Trained and supervised baristas, sharing knowledge and expertise of coffees, teas and merchandise

• Managed cash registers, processed transactions accurately, and handled end-of-day reconciliation
• Implemented sales strategies to meet and exceed sales targets
• Motivated and led the team to achieve daily goals and maintain high morale
• Monitored supply levels in the stock room and at the counter and maintained customer areas to meet typical demands
• Adhered to health and safety regulations to maintain a safe working environment
• Conducted regular checks to maintain cleanliness and organization of the store