Career Summary _____________________________________________________________________________________ Experienced console operator with over five years of experience in customer facing role. Excellent reputation for resolving problems and improving customer satisfaction. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
University Projects
1. Network design for University to connect staff member and student but with the different hub. Local area network was used after cost benefit analysis and to maintain the security purpose. Two hubs were used to maintain the privacy between staff and students. To manage the student activity in computer (SNMP) Simple Network Management Protocol were used.
The hubs and routers were functioning within the network layer. Authentication of devices on the network through the login application were managed by the radius client which is installed on the router. User credentials are stored on a Radius database which is connected to the radius client. “Torrens university 7/10/2020”.
2.New system design for the Roti kitchen for bookings and online ordering. It was a group project, and I was acting as a business analyst. I did the following job for the success of the project.
a. Identification of stakeholders of the project
b. Identification of actors in the system
c. Identification of Functional and nonfunctional requirement.
d. Use Case Diagrams and documentation.