KRISHNA BHUT
Boronia
Summary
Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving. Hardworking Backroom Associate focused on maximizing team efficiency and customer service by retrieving, stocking, and moving merchandise. Knowledgeable about customer service standards and sales processes.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Coles Group
09.2023 - Current
- Responded to customer inquiries and resolved complaints to establish trust
- Collaborated with team members to develop best practices for consistent customer service delivery
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike
Customer Assistant
Delaware North MCG
12.2022 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly and professionally
- Built strong relationships with customers by providing personalized recommendations and attentive service
- Collaborated with colleagues to ensure seamless customer service during high-traffic periods
- Resolved customer complaints with empathy, resulting in improved satisfaction ratings
Food and Beverage Attendant
Marvel Stadium
10.2022 - Current
- Ensured that all the customers felt welcome and were given responsive, professional, and gracious services at all time
- Greeted Customers warmly to foster welcoming environment
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines
Education
Bachelor of information technology -
Kaplan Business School
10.2025
12th Commerce
P P savani C.V.S
Skills
- Information Security
- Research
- Technical Support
- Coordination
- Conflict Resolution
Languages
English
Full Professional
Timeline
Customer Service Representative
Coles Group
09.2023 - Current
Customer Assistant
Delaware North MCG
12.2022 - Current
Food and Beverage Attendant
Marvel Stadium
10.2022 - Current
Bachelor of information technology -
Kaplan Business School
12th Commerce
P P savani C.V.S
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