KRISHNA CHANDRAPATI

Highly skilled Support professional with over 5 years of experience seeking a challenging position to leverage technical expertise and problem-solving abilities in resolving complex technical issues. Dedicated to providing exceptional customer service and ensuring customer satisfaction by delivering timely and effective solutions. Proven ability to improve system performance through proactive troubleshooting and implementing innovative solutions. Strong team player with excellent communication skills, fostering collaborative relationships with cross-functional teams. Committed to continuous learning and professional development to stay updated with the latest industry trends and technologies.

• Design and implementation of Microsoft 365 solutions, including SharePoint, Teams, OneDrive, and other relevant applications, resulting in improved collaboration, communication, and productivity for the organization like auto sign in to Onedrive.
• - Managing email security policies and devices security with the help of Microsoft Defender like restrict the downloads based on device types and avoid the data shares policies.
• - App deployments from Company portal and design the policies to enroll different devices like IOS, Google and Microsoft devices into Intune.
• - I have extensive experience and proficiency in monitoring and maintaining the stability and reliability of business systems, network, and communications infrastructure, including technologies such as Active Directory, Windows Server, VMWare, SCCM, Outlook, and group policies.
• - I am capable of installing and upgrading computer components and software, managing virtual servers, and integrating automation processes using tools such as PowerShell, batch files, or other scripting languages.
• - Experience with CISCO VPN Connect, Global Protect and other VPN technologies for remote access and secure communication.