KRISHNA SRINIVASAN

Experienced IT delivery manager proficient in orchestrating successful project lifecycles (waterfall, agile, and hybrid), ensuring seamless implementation, and driving business value over 14 years of dedicated leadership across retail, banking, and manufacturing domains

Project Management: Seasoned project manager specialising in cloud migration, PaaS solutions, and hybrid mobile and web applications, adept at driving successful digital transformations and optimising IT infrastructure

Service Delivery: Skilled in coordinating with cross-functional teams, aligning business objectives with technical solutions, and ensuring timely delivery within the planned time and budget

Stakeholder Management : Collaborative professional with over 5 years at the Woolworths client location, building strong relationships with product owners and the head of IT to strategise and deliver successful outcomes

Financial Management: Strategically managing finances to optimise resource allocation and ensure cost-effectiveness in IT projects

Operational Excellence: Skilled in implementing and optimising ITIL frameworks to enhance operational efficiency and elevate service delivery standards

Retail Store Operations: 7+ years of experience in the retail domain with a good understanding of store back office operations, optimising store performance, and enhancing customer satisfaction

Technical Leadership: Designed and developed various backend solutions for store back office applications and key SME for critical functionalities like stocktake, order management, stock on hand, article lookup, promotions, and markdown

Quality Assurance: Delivering high-quality project outcomes and ensuring seamless handover to support teams

Coaching and Mentoring: Certified scrum master, guiding teams through the scrum framework, ensuring adherence to Agile principles

Stores Back Office Application: Next Generation Back Office is the project that replaced the Legacy Systems providing common platform for the store users to access all in-store inventory routines and reports in the back office. Around 20+ core inventory functionalities were designed and developed as part of this project and the entire application was rolled out to 3000 + stores.

Stores Cloud Migration: Migration of existing store back office application into the Azure cloud with minimal changes to the deployed application and architecture, by upgrading the operating systems, databases, and applications to the latest version. This migration was incrementally rolled out to 3000 stores by following effective cutover and data migration strategies.

Actionable alerts for store users: Solution to deliver stores actionable alerts to the store user devices at almost the same instant as and when the alert is produced by the source systems by leveraging Google cloud based PaaS solution involving various components like Function, Cloud Composer, and Firestore db.

Point of sale in-store media: A retail solution built to push the marketing content to the point of sale screens across all the stores. This solution was built in Azure PaaS involving various cloud components like Function Apps, Event Hub, Service Bus, and PostgreSQL DB built using terraform and integrated with Splunk for monitoring and alerting.

Store Modernisation: Modernisation of the existing monolith store back office application to a microservices based cloud architecture with a unified front end across all stores. This solution is built in PowerApps and Azure cloud PaaS providing various benefits like better time to market, low ownership cost and auto scaling.