Krishna Thapa
Padstow,NSW
Summary
Dynamic delivery professional with extensive experience at Australia Post, excelling in route navigation and customer service. Proven track record of resolving inquiries and ensuring order accuracy, while maintaining vehicle safety and cleanliness. Recognized for timely deliveries and effective communication, consistently enhancing customer satisfaction.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Australia post
Caringbah, NSW
02.2022 - Current
- Resolved customer inquiries and complaints regarding orders to boost satisfaction.
- Coordinated with dispatch to address delays or issues in deliveries.
- Delivered goods punctually while complying with traffic regulations and speed limits.
- Responded to emergency situations involving vehicles or personnel on roadways.
- Ensured cleanliness of delivery vehicle's interior and exterior at shift end.
- Provided exceptional customer service by addressing questions about delivered products.
Pizza Delivery Driver
pizza hut
Maroubra , NSW
01.2020 - 01.2022
- Resolved customer inquiries and complaints regarding orders efficiently.
- Maintained accurate delivery logs throughout shifts to track performance.
- Loaded delivery vehicle with orders, ensuring item accuracy prior to departure.
- Delivered pizzas promptly while adhering to all traffic regulations.
Education
High School Diploma -
VISHWA ADARSHA COLLEGE
NEPAL03-2019
Skills
- Route navigation and delivery tracking
- Problem solving
- Customer service
- Vehicle maintenance
- Order accuracy
- Time management
- Record keeping
- Emergency response
- Loading and unloading
- Customer interaction
- Package scanning
- Order verification
- Advanced planning
- Responsible driver
- Trip planning
- Safety procedures
- Communication skills
Languages
Nepali
Native/ Bilingual
English
Professional
Hindi
Limited
Timeline
Delivery Driver
Australia post
02.2022 - Current
Pizza Delivery Driver
pizza hut
01.2020 - 01.2022
High School Diploma -
VISHWA ADARSHA COLLEGE
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