Krishna Sharanya Satram
Quakers Hill,NSW
Summary
Knowledgeable certified ServiceNow Administrator skilled in efficiently managing, configuring, and developing ServiceNow applications. Possess a strong aptitude for rapidly comprehending new concepts and technologies. Thrive in collaborative team environments as a dedicated learner. Additionally, demonstrate a passion for promoting cultural harmony by successfully organizing non-profit community events that foster understanding and inclusivity among diverse cultures.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Room Leader
Riverstone Early Learning Center
12.2024 - Current
- Trained and mentored all new personnel to maximize quality of service and performance.
- Increased employee performance through effective supervision and training.
- Worked with front desk to respond promptly to all guest requests.
- Completed schedules, shift reports, and other business documentation.
Owner/Registered Early Childhood Educator
Krishna’s Family Daycare
06.2020 - 10.2024
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Communicated with parents and other staff about student progress.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
Early Childhood Educator
Rosehill Childhood Center
02.2019 - 09.2019
- Provided optimal care for the kids aged from 1-5 years.
- Develop curriculum-based learning for children based on their age group.
- Track student progress through regular observations; weekly reports.
- Encouraged children to engage in the world by introducing them to provoking subjects and things
Education
NextGen Trainee - ServiceNow
NextGen Trainee Program
ServiceNow08-2024
Diploma - Childcare
Diploma in Child Care
ACU01.2019
Certificate 3 - Childcare
Certificate 3 in Child Care
H&H01.2017
Bachelor’s degree - Electrical & Electronics
Holy Mary Engineering College
01.2011
Skills
- ServiceNow Administration
- ServiceNow App Engine
- Microsoft Office 365
- Automated Testing
- JavaScript
- Agile methodologies
- Requirements gathering
- Business analysis
- Workflow design
- IT service management
Certification
- ServiceNow Certified System Administrator
- ServiceNow Micro Certification - Flow Designer
- ServiceNow Fundamentals - Micro Certification
- First aid & CPR Certificate
Languages
English
Full Professional
Telugu
Native or Bilingual
Hindi
Full Professional
Timeline
Room Leader
Riverstone Early Learning Center
12.2024 - Current
Owner/Registered Early Childhood Educator
Krishna’s Family Daycare
06.2020 - 10.2024
Early Childhood Educator
Rosehill Childhood Center
02.2019 - 09.2019
- ServiceNow Certified System Administrator
- ServiceNow Micro Certification - Flow Designer
- ServiceNow Fundamentals - Micro Certification
- First aid & CPR Certificate
NextGen Trainee - ServiceNow
NextGen Trainee Program
Diploma - Childcare
Diploma in Child Care
Certificate 3 - Childcare
Certificate 3 in Child Care
Bachelor’s degree - Electrical & Electronics
Holy Mary Engineering College
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