Reliable and efficient professional with strong communication and customer service skills.
Hands-on Building Manager with exceptional knowledge of maintenance and repair work. Highly trained team player with strong decision-making skills. Known for dynamic troubleshooting and supervisory skills in difficult situations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Building Manager
Leopold Apartments
Melbourne, VIC
04.2021 - Current
Improved tenant satisfaction by addressing maintenance requests promptly and efficiently.
Reduced building expenses through regular preventative maintenance and energy-efficient upgrades.
Managed daily operations for a smooth-running residential building, ensuring a safe and comfortable living environment.
Negotiated contracts with vendors, securing competitive rates for services while maintaining high-quality workmanship.
Enhanced security measures through the installation of surveillance cameras and access control systems.
Coordinated move-ins and move-outs, streamlining the process and minimizing disruptions to other tenants.
Facilitated open communication between management and tenants, resolving disputes fairly and efficiently.
Maintained accurate records of all financial transactions related to the property, including rent collection and vendor payments.
Oversaw renovations projects, ensuring completion within budget constraints and established timelines.
Increased occupancy rates by marketing available units effectively in various channels such as online listings, print ads, and community events.
Collaborated with property owners to develop budgets for annual operating costs, capital improvements, and long-term planning initiatives.
Enforced safety protocols throughout the building consistently resulting in reduced incidents or accidents.
Established clear guidelines for tenant responsibilities when it comes to waste disposal practice which led to cleaner premises.
Inspected grounds and facilities to identify necessary repairs.
Maintained a strong understanding of local and federal regulations, ensuring the property remained in compliance at all times.
Managed and scheduled contract workers who completed building maintenance and upgrades.
Performed regular inspections of facility and documented all inspection information in reports.
Delivered emergency 24-hour on-call service for tenants on building issues.
Responded to Common Area Maintenance (CAM) inquiries.
Kept properties in compliance with local, state and federal regulations.
Conducted regular property inspections to identify potential issues and address them proactively.
Proactively working with Cladding supervisor on site to manage all Cladding remedial works completed in a timely manner.
Planned and scheduled general maintenance, major repairs and remodeling projects.
Managed operations, maintenance and improvement of properties.
Maintenance Handyperson
Art Series Hotel Group
452, St Kilda Rd Melbourne
10.2015 - 11.2020
Enhanced customer satisfaction by promptly addressing and resolving maintenance issues.
Reduced repair costs for clients by employing efficient troubleshooting techniques.
Streamlined work processes by maintaining an organized and well-stocked toolset.
Increased workplace safety with thorough inspections and regular equipment maintenance.
Boosted client retention rate by providing high-quality repairs and excellent customer service.
Completed complex projects within deadline, managing time efficiently between multiple tasks.