Ngoc Gia Linh (Krislin) Nguyen

• All round working: BOH and FOH.
• Completing 'Training Program of Gemstone and Pearl' and Advance knowledge about Pearl Grading.
• Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
• Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
• Collaborated with team members to develop innovative solutions for complex client needs.
• Demonstrating paper work by the end of months.
• Recognizing and listing store VVIC/VIC clients.
• Supporting in New collection Launching Event parties.

• Reaching high-end level of Visual Merchandising skills.
• Performing highest requirement of customer service.
• Professional grooming.
• Performing high-end memorable personalized for clients.
• Completing 'Louis Vuitton Training Program for Client Advisor 'Savoir Faire' and others programs.
• Maintaining client satisfaction by taking feedback.
• Well-performing to reaching individual KPI.
• Supporting team to reaching monthly store budget.
• Supported company initiatives by actively promoting brand awareness both online and offline.
• Completed daily logs, tracked data and managed clients' book.

• All round work: FOH, BOH.
• Basic level of Visual Merchandising for store set up.
• Driving exceptional sale skills in professional/high end environment
• Imparting about products information such as materials and styles...
• Applying sales strategies to achieve Monthly store target.
• Training new team member.

Starting as a Crew Member

• Taking basic skill in customer service
• Worked front counter, drive-thru and other areas.
• Collaborated with team members to complete orders.
• Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.

Growing to Crew Trainer on September 2019.

• Mentored junior employees to improve performance, food safety, and customer service.
• Supporting supervisor/manager in absence.
• Supported crew members in their professional development by identifying opportunities for advancement and providing guidance on necessary steps to achieve career goals.

• Basic data entry.
• Quick comprehension of situations and ability to identify customer needs and translate it to English/Vietnamese.
• Streamlined administrative processes by implementing efficient systems and procedures, resulting in reduced operational costs.
• Improved interdepartmental communication through the implementation of regular meetings and reporting structures.
• Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
• Replicated flow, style, and overall meaning of original texts.