Krista Melbourne

Retail Assistant

Woolworths Supermarket

11.2003 - Current

Used POS system to process sales, returns, online orders, and gift card activations.
Greeted customers, helped locate merchandise, and suggested suitable options.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Interacted with customers proactively, identifying needs and offering suitable product recommendations.
Actively engaged customers to provide general assistance and information on store merchandise.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
Demonstrated flexibility by adapting to various roles within the retail environment as needed.
Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
Monitored expiration dates on perishable items, reducing waste and ensuring customer safety.
Provided exceptional services and pleasant shopping experiences to retail customers.
Created inviting environment for customers by maintaining store organization and cleanliness.
Built customer loyalty and retention by delivering excellent shopping experiences.
Prioritized helping customers over completing other routine tasks in store.
Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
Assisted in training new employees, contributing to the development of a knowledgeable workforce.
Maintained an organized backroom for easy access to stock when replenishing shelves.
Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
Engaged in friendly conversation with customer to better uncover individual needs.
Used in-store system to locate inventory and place special orders for customers.