Summary
Overview
Work History
Education
Skills
Timeline
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Krista Polykandritis

Doreen

Summary

Offering exceptional skills and quick learning ability, ready to adapt and excel in retail environments. Bringing strong understanding of customer service principles and abilities to manage transactions and maintain stock levels.

Overview

4
4
years of professional experience

Work History

Supervisor

Harris Scarfe
05.2024 - Current
  • Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
  • Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
  • Monitored staff performance, providing coaching to improve efficiency and productivity.
  • Responsibly opening and closing the store, including registers, banking and safe procedures.
  • Splitting pallets of stock in the mornings to put out onto the shop floor.

Customer Service Cashier

Coles Supermarket
03.2023 - 02.2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Managed cash register operations, ensuring accurate cash handling and reconciliation.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Team Member

Hungry Jack's
06.2021 - 02.2022
  • Processed fast paced orders through a POS in drive thru system.
  • Maintained cleanliness and organization of front-of-house areas to uphold health standards. Including cleaning of dining area, taking out rubbish, and washing up.
  • Monitored inventory levels, assisting in stock replenishment to ensure product availability.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.


Education

Nestoras Greek School
Thomastown, VIC

Greek Tutoring
Melbourne, VIC

Year 12 -

Penola Catholic College
Broadmeadows, VIC
10-2023

Skills

  • Customer service
  • Goal oriented
  • Retail sales
  • Reliability and punctuality
  • POS systems

Timeline

Supervisor

Harris Scarfe
05.2024 - Current

Customer Service Cashier

Coles Supermarket
03.2023 - 02.2024

Team Member

Hungry Jack's
06.2021 - 02.2022

Nestoras Greek School

Greek Tutoring

Year 12 -

Penola Catholic College

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Krista Polykandritis