Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Krista Veal

Adelaide,SA

Summary

I am Adaptable and enthusiastic worker, looking for a change of pace and new challenge in my career/work life.

I have excellent communication skills, both written and verbal, of which i have gained through my years of experience.

I have also developed a whole variety of skills during my time as a store manager, Director and Residential care worker.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Child and Youth Worker

Department child protection
Adekaide, SA
02.2019 - Current
  • Implemented therapeutic interventions to help clients cope with difficult situations.
  • Adhered to ethical standards when working with vulnerable populations.
  • Developed positive relationships with clients by creating a safe and supportive environment.
  • Attended court hearings to provide testimony regarding cases involving minors.
  • Engaged in interdisciplinary collaborations with other professionals such as social workers or psychologists.
  • Participated in team meetings to develop treatment plans and objectives for clients.
  • Assisted clients in developing life skills such as problem solving, communication techniques.
  • Monitored client behaviour and provided guidance on appropriate actions.
  • Maintained accurate records of client data including assessments, progress reports.
  • Documented residents' daily activities, behavior, incidents and medication.

Childcare Provider

G8
Adelaide, SA
02.2015 - 02.2019
  • Encouraged positive interactions between children by providing supervision at all times.
  • Developed positive relationships with families by communicating regularly about their child's development.
  • Monitored children's progress through ongoing assessments of their abilities and interests.
  • Taught basic skills such as personal hygiene, social manners and appropriate behavior.
  • Ensured cleanliness of classroom areas including toys, furniture, materials.
  • Worked collaboratively with co-workers to ensure safety of all the children in care.
  • Observed children's behavior and development, communicate information with parents.

Disability Support Worker

Minda
Adelaide, SA
01.2014 - 01.2015
  • Administered medication according to doctor's orders and monitored side effects.
  • Organized recreational and educational activities for clients according to individual needs.
  • Encouraged independence by teaching skills needed for everyday life.
  • Managed challenging behaviors through positive reinforcement techniques.
  • Assisted in developing self-care skills such as personal hygiene practices.
  • Maintained records of services provided, client progress, and goals achieved.

Store Manager

Sellicks Beach General Store
Adelaide, SA
01.2012 - 01.2014
  • Prepared monthly reports on sales figures, expenses, profits.
  • Organized promotional events to increase product awareness.
  • Established customer service standards and monitored staff compliance.
  • Resolved customer complaints in a timely manner.
  • Monitored inventory levels and placed orders to restock shelves.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Created weekly work schedules for store personnel.
  • Managed daily banking activities such as deposits and withdrawals.
  • Developed relationships with suppliers to negotiate better prices.

Director- Child Care Centre

g8
Adelaide, SA
01.2011 - 01.2012
  • Reviewed internal reports and identified areas of risk or potential cost savings.
  • Conducted regular meetings with department heads to review progress on strategic initiatives.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • Collaborated with senior leadership to set long-term objectives for the company.
  • Assessed employee performance against established benchmarks or targets.
  • Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
  • Ensured compliance with all relevant regulations, policies and procedures.

Education

High School Diploma -

Willunga High School
Willunga, SA
11-2003

Skills

  • Educational Support
  • Family Support
  • Child Development
  • Youth Mentoring
  • Relationship Building
  • Time Management
  • Professionalism
  • Organizational Skills

Certification

  • Cert 4 child youth and family intervention 2020
  • Diploma children's services 2010
  • Cert 3 Childrens services 2008
  • Current working with children check
  • first aid certificate

References

References available upon request.

Timeline

Child and Youth Worker

Department child protection
02.2019 - Current

Childcare Provider

G8
02.2015 - 02.2019

Disability Support Worker

Minda
01.2014 - 01.2015

Store Manager

Sellicks Beach General Store
01.2012 - 01.2014

Director- Child Care Centre

g8
01.2011 - 01.2012

High School Diploma -

Willunga High School
Krista Veal