Summary
Overview
Work History
Education
Skills
References
Timeline
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Kristan Savill

Adelaide,SA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Adelaide Convenience Store
Adelaide, SA
11.2019 - Current
  • Greeted customers and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Resolved customer complaints in a timely manner to maintain positive relationships with customers.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Processed returned merchandise according to company policies.
  • Supervised cash drawer balances and deposits of store receipts.
  • Trained positive, enthusiastic employees to boost talents of retail team.
  • Collected customer feedback to optimise store operations.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Adhered to all safety regulations when handling hazardous materials
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Developed and maintained store policies and procedures.
  • Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
  • Built and maintained strong working relationships with team members.

Bartender

K Illusion
Adelaide, SA
2021 - 2022
  • Effectively worked as part of a large team in busy fast paced nightclub.
  • Greeted guests with friendliness and professionalism.
  • Resolved customer complaints in a professional manner.
  • Performed opening and closing duties including restocking supplies.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Developed good working relationships with fellow employees through effective communication.
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.

Maintenance & Logistics

Hotel Richmond
Adelaide, SA
2018 - 2019
  • Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
  • Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
  • Adhered to health and safety regulations when handling food items.
  • Managed cash register operations efficiently and accurately.
  • Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.

Education

Bachelor of Science - Health Sciences

Endeavour College of Natural Health
Adelaide, SA

Skills

  • Outstanding customer service
  • Highly professional phone etiquette
  • Strong interpersonal and written communication
  • Effective teamwork and collaboration
  • Proficient in Microsoft Office products
  • Proven problem-solving and conflict resolution skills
  • Positive and professional
  • Flexible schedule

References

Kye Bruce-Cheffers, Manager, Adelaide Convenience Store 

m: 0466 260 702

Monika Sikora, Director, Individuals and Intermediaries, Australian Taxation Office,

m: 0438 300 357

Timeline

Retail Sales Associate

Adelaide Convenience Store
11.2019 - Current

Bartender

K Illusion
2021 - 2022

Maintenance & Logistics

Hotel Richmond
2018 - 2019

Bachelor of Science - Health Sciences

Endeavour College of Natural Health
Kristan Savill