Kristen Alston
Tallarook
Summary
Professional Pastry Chef with a proven track record at Mawsons Bakery, excelling in recipe development and team training. Recognized for enhancing pastry quality and customer satisfaction through effective communication and critical thinking. Committed to maintaining high kitchen safety standards while fostering a collaborative work environment.
Overview
20
20
years of professional experience
Work History
Pastry Chef
Mawsons Bakery
05.2024 - Current
- Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.
- Implemented efficient production techniques, reducing waste and improving overall pastry quality.
- Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
- Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.
- Consistently met tight deadlines for special orders, ensuring client satisfaction and repeat business.
- Coordinated with kitchen staff to guarantee timely delivery of all pastries, cakes and desserts.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Maintained strict adherence to health and safety standards, ensuring clean and safe working environment.
- Elevated pastry quality and consistency by training junior staff in advanced baking techniques.
- Mentored junior staff members in pastry techniques, fostering a supportive work environment and increasing their skillsets.
- Participated in staff training programs to stay updated on the latest food safety regulations and maintaining a safe working environment.
Chef/Small Business Owner
Cake Art Yarraville
02.2009 - 07.2017
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
- Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
- Mentored junior chefs in culinary techniques, fostering a collaborative and learning-focused work environment.
- Instituted mentorship program for junior chefs, providing guidance and support to nurture their professional development.
- Enhanced guest satisfaction by introducing feedback system to gather insights and make informed improvements.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
Chef/Business Owner
BAKED
07.2005 - 07.2014
- Trained kitchen staff to perform various preparation tasks under pressure.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
- Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
- Boosted team morale and productivity with regular training sessions on culinary techniques and customer service standards.
- Disciplined and dedicated to meeting high-quality standards.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Developed close relationships with suppliers to source best ingredients.
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Fostered positive company culture, attracting and retaining top talent through motivational leadership.
Education
Certificate III Commercial Cookery - Hospitality
William Angliss Institute of TAFE
Melbourne, VIC09-1996
Skills
- Reliable and responsible
- Attention to detail
- Critical thinking
- Kitchen safety
- Customer service
- Clear communication
- Decision-making
- Team Training
- Teamwork and collaboration
- Problem-solving
- Time management
- Remain calm and focused under pressure
Timeline
Pastry Chef
Mawsons Bakery
05.2024 - Current
Chef/Small Business Owner
Cake Art Yarraville
02.2009 - 07.2017
Chef/Business Owner
BAKED
07.2005 - 07.2014
Certificate III Commercial Cookery - Hospitality
William Angliss Institute of TAFE
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