Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristen Baker

Nalinga,VIC

Summary

Professional support worker skilled in delivering high-quality care and assistance to individuals with disabilities. Proven ability to create a positive and inclusive environment that fosters client independence and well-being. Strong team collaborator with focus on achieving results and adapting to changing needs, while displaying empathy and patience.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organisational objectives with dedication and enthusiasm.

Overview

18
18
years of professional experience

Work History

Disability Support Worker

Infinity
06.2024 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
  • Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.

Family Day Care Coordinator

Bramble Bay Family Day Care
01.2017 - 06.2023
  • Supervised and managed team of childcare professionals to guarantee highest standards of care.
  • Operated under licensing guidelines to protect health, safety and well-being of children.
  • Resolved conflicts and administered corrective action to foster positive experience for children and staff.
  • Established strong relationships with parents through open communication and regular updates on child progress.
  • Ensured compliance with all relevant licensing requirements by maintaining detailed documentation and submitting timely reports as necessary.
  • Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
  • Managed program paperwork and child records to comply with state requirements.
  • Mentored team members to foster professional growth and enhance overall staff performance.
  • Maintained accurate records of child attendance, medical information, and emergency contacts in compliance with state regulations.
  • Supported Educators to create an inclusive environment that respected diversity in culture, language, ability level, and learning style.
  • Conducted regular safety audits, ensuring a secure environment for children and staff alike.
  • Attended approved training and continuing education courses to maintain certifications.

Trainer and Assessor

Australian Child Care Career Options
01.2015 - 01.2017
  • Provided one-on-one mentoring to help individuals reach their full potential and complete their chosen course
  • Coached Students and Trainees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking Student progress and gathering feedback for continuous improvement.
  • Enhanced trainee engagement through interactive workshops and hands-on activities.
  • Promoted a culture of continuous learning by advocating for professional development opportunities.
  • Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
  • Observed Students in the workplace to provide mentoring and assessment of their practical skills and knowledge.
  • Worked with relevant stakeholders closely and developed professional relationships.

Kindergarten Teacher / Educational Leader

Bracken Ridge Childcare Centre
01.2012 - 01.2015
  • Maintained compliance with state licensing regulations and facility policies regarding health, safety, and sanitation standards within the Kindergarten setting.
  • Developed strong relationships with families, establishing trust and rapport to provide quality Kindergarten services tailored to individual child and family requirements.
  • Continuously updated professional knowledge by attending workshops, conferences, and other training opportunities to stay current on childcare best practices and industry trends.
  • Managed administrative tasks such as billing, licensing requirements, attendance records, and keeping up-to-date on childcare regulations.
  • Developing and delivering a child focused educational program in line with the EYLF that met the individual needs of the children in care.
  • Implementing the full planning cycle in line with Government guidelines
  • Providing a child focused learning environment that met the individual needs of the children in care.

Trainer and Assessor

Charlton Brown
01.2011 - 01.2012
  • Provided one-on-one mentoring to help individuals reach their full potential and complete their chosen course
  • Coached Students and Trainees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking Student progress and gathering feedback for continuous improvement.
  • Enhanced trainee engagement through interactive workshops and hands-on activities.
  • Promoted a culture of continuous learning by advocating for professional development opportunities.
  • Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
  • Observed Students in the workplace to provide mentoring and assessment of their practical skills and knowledge.
  • Worked with relevant stakeholders closely and developed professional relationships.

Kindergarten Teacher/ Director

Bellbowrie Early Education Centre and Preschool
01.2007 - 01.2009
  • Liaising with all stakeholders
  • Developing and delivering a child-focused educational program in line with the EYLF that met the individual needs of the children in care.
  • Implementing the full planning cycle in line with Government guidelines
  • Providing a child-focused learning environment that met the individual needs of the children in care.
  • Overall Management of the Service, ensuring compliance against the national Regulations and service policy and procedures.
  • Management of Staff and Staff Rostering, Service Budgets

Education

Diploma - Interior Design

International School of Colour And Design
Melbourne, VIC
06-2022

Certificate IV - Training And Assessment

Australian Institute of Early Childhood Studies
Brisbane
06-2012

Bachelor of Arts - Community Studies

Queensland University of Technology
Brisbane, QLD
12-2008

Bachelor of Education - Early Childhood

Queensland University of Technology
Brisbane, QLD
12-2008

Skills

  • Daily living assistance
  • Housekeeping and meal preparation
  • Personal Care
  • Independent Living Support
  • Relationship Building
  • Documentation And Reporting
  • Client Confidentiality
  • Computer Skills
  • Health and safety
  • Creative Thinking
  • Risk Assessments
  • Emotional Support

Timeline

Disability Support Worker

Infinity
06.2024 - Current

Family Day Care Coordinator

Bramble Bay Family Day Care
01.2017 - 06.2023

Trainer and Assessor

Australian Child Care Career Options
01.2015 - 01.2017

Kindergarten Teacher / Educational Leader

Bracken Ridge Childcare Centre
01.2012 - 01.2015

Trainer and Assessor

Charlton Brown
01.2011 - 01.2012

Kindergarten Teacher/ Director

Bellbowrie Early Education Centre and Preschool
01.2007 - 01.2009

Diploma - Interior Design

International School of Colour And Design

Certificate IV - Training And Assessment

Australian Institute of Early Childhood Studies

Bachelor of Arts - Community Studies

Queensland University of Technology

Bachelor of Education - Early Childhood

Queensland University of Technology
Kristen Baker