Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kristen Jill Cameron

Silverdale ,NSW

Summary

Experienced sales professional with over 10 years of success in generating and maximising sales opportunities. Known for dedicated passion in account management and retention through attentive customer engagement, service, and support. Expertise includes nurturing key account relationships and developing tailored solutions to meet customer needs, and driving revenue growth while ensuring client satisfaction at all times. Skilled in strategic planning, negotiation, and proactive problem-solving to enhance account profitability, retention, and expansion. Effective communicator and collaborator, adept at building strong internal and external partnerships to achieve shared objectives.

Overview

17
17
years of professional experience

Work History

Sales Manger

Mainfreight Distrubution
01.2018 - 03.2024
  • Led high-performing sales and account management teams to drive revenue growth and retain existing clients.
  • Provided strong leadership and support to ensure consistent achievement of sales objectives.
  • Oversaw recruitment and onboarding of sales talent to maintain team effectiveness and capacity.
  • Offered comprehensive training to enhance sales skills, product knowledge, and customer service abilities.
  • Achieved 15% year-on-year revenue growth through effective sales strategies.
  • Negotiated customer contracts to align with company objectives and profitability goals.
  • Tracked key sales metrics and implemented corrective actions to maintain efficient sales pipeline.
  • Developed and executed strategic account management and territory plans to ensure customer satisfaction.
  • Cultivated long-lasting customer relationships through exceptional service and follow-up.
  • Collaborated cross-functionally to optimise operational processes and maximise customer outcomes.
  • Proactively addressed customer relations issues to uphold client satisfaction and retention.

Business Development Executive

Mainfreight Distrubution
08.2010 - 01.2018
  • Generated leads and expanded customer base within the domestic transport market.
  • Consistently met weekly call targets, ensuring minimum of 20 calls per week was met to optimise territory coverage and enhance sales productivity.
  • Conducted sales presentations and product demonstrations to showcase transport services' benefits and features.
  • Developed and maintained strong relationships with existing accounts to ensure satisfaction and retention.
  • Negotiated pricing and contractual terms to secure new business and maximise revenue opportunities.
  • Collaborated with internal teams to ensure seamless service delivery and resolve issues.
  • Stayed updated on industry trends and competitor activities to identify growth opportunities.
  • Maintained accurate sales records using CRM software and consistently met or exceeded sales targets.
  • Provided exceptional customer service and support throughout sales process.
  • Participated in sales training programs to enhance skills and product knowledge.
  • Cultivated expanded relationships with customers to drive engagement across various business divisions and supply chain activities.

Cutomer Service Representative

Mainfreight Distrubution
08.2007 - 03.2010
  • General customer service duties including but not limited to ; providing assistance, support, and solutions to customers' enquiries, and concerns to ensure satisfaction and positive experiences with the company's services.

Education

High School Diploma -

St Marys Senior
St Marys NSW
2005

Skills

  • Relationship Building
  • Team Management
  • Verbal and Written Communication
  • Sales Presentations
  • Client Relationship Management
  • Sales Strategy Development
  • Positive Attitude
  • Sales Tracking
  • Account Management
  • New Business Development
  • Performance Management
  • Lead Generation
  • Market Research
  • Continuous Improvement

Accomplishments

  • Awarded "Most New traded business of the Year" in 2014 / 2015 -(NATIONAL award)
  • Awarded Mainfreight's "National Sales Person of the Year" in 2015
  • Awarded Mainfreight prestigious "Black Plaque" award in 2022 /23 for achieving $5m+ of traded NB revenue in a 12 month period


Key Sales achievements ;

  • 2012 - achieved $1M+ in NB sales (target 350k)
  • 2013 - achieved $1M+ in NB sales (target 650k)
  • 2014 - achieved $1M+ in Nb sales (target 750k)
  • 2015 - achieved $2M + in NB sales - (Target $1m)
  • 2017 - achieved $1M+ in NB sales - (Target 850k)
  • 2021 - achieved $1M in NB Sales (target 500K - SM)
  • 2022 - achieved $5M+ in NB Sales (Target 350k SM)

Timeline

Sales Manger

Mainfreight Distrubution
01.2018 - 03.2024

Business Development Executive

Mainfreight Distrubution
08.2010 - 01.2018

Cutomer Service Representative

Mainfreight Distrubution
08.2007 - 03.2010

High School Diploma -

St Marys Senior

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Kristen Jill Cameron