Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
Timeline
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Kristen Hamilton

Kristen Hamilton

Brisbane,Australia

Summary

Detail-oriented and self-motivated cleaning and landscaping professional with extensive experience in providing high-quality residential and commercial services. Co-owner of a successful cleaning and landscaping business, serving the Redland Bay area, with a strong focus on client satisfaction and building long-term relationships. Skilled in deep cleaning, gardening, landscaping, and outdoor maintenance, using personal equipment to deliver consistent, efficient results. Adept at offering personalized services, providing free quotes, and maintaining clear, professional communication. Passionate about creating clean, welcoming environments that exceed client expectations.

Overview

9
9
years of professional experience

Work History

Residential House Cleaner

K&B Cleaning and Landscaping
Brisbane, QLD
07.2023 - Current
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Provided excellent house cleaning and maid services to clients.
  • Adhered to professional house cleaning checklist.
  • Collaborated with team members to complete large-scale cleaning projects on time and within budget constraints.
  • Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
  • Maintained a high level of cleanliness in clients'' homes, resulting in increased customer retention and referrals.
  • Followed procedures when using chemical cleaners and power equipment to prevent damage to floors and fixtures.

Childcare Educator

Avenues
Brisbane, QLD, Australia
02.2020 - 05.2023
  • Maintained safety and cleanliness by sterilizing toys and surfaces
  • Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments
  • Communicated with children's guardians about daily activities, behaviors and related issues
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies

Hair Salon Manager

S&S Hair Beauty
Brisbane, QLD, Australia
04.2016 - 01.2020
  • Promoted business through marketing initiatives and use of social media
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention
  • Maintained general appointment calendar and set shift schedules
  • Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping
  • Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash
  • Assisted front desk by answering phone calls, taking appointments and checking clients in
  • Assisted hair stylists with colorwork by applying base colors and toners
  • Consulted with clients on current trends and offered advice on flattering cuts and styles

Education

Certificate III - Childcare And Services

Alex Hills TAFE
08.2022

Certificate III - Hairdresser

TAFE Queensland
Alexandra Hills, QLD
05.2019

Skills

  • Extension Installations
  • Customer Consultations
  • Marketing Understanding
  • Advanced Communication Skills
  • Outstanding Customer Service
  • Staff Management
  • Brand Promotion

Roles And Responsibilities

  • Maintained safety and cleanliness by sterilizing toys and surfaces.
  • Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
  • Communicated with children's guardians about daily activities, behaviors and related issues.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Promoted business through marketing initiatives and use of social media.
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
  • Maintained general appointment calendar and set shift schedules.
  • Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
  • Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
  • Assisted front desk by answering phone calls, taking appointments and checking clients in.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Consulted with clients on current trends and offered advice on flattering cuts and styles.

Timeline

Residential House Cleaner

K&B Cleaning and Landscaping
07.2023 - Current

Childcare Educator

Avenues
02.2020 - 05.2023

Hair Salon Manager

S&S Hair Beauty
04.2016 - 01.2020

Certificate III - Hairdresser

TAFE Queensland

Certificate III - Childcare And Services

Alex Hills TAFE
Kristen Hamilton