Kristen Maria Bracewell
Summary
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
22
22
years of professional experience
Work History
Executive Assistant to CEO
ACS Property Services
05.2024 - Current
- - Manage the daily operations of the CEO's office, ensuring seamless workflow and effective prioritisation of business requirements.
- - Coordinate complex diary management, travel arrangements, and correspondence for the CEO and senior leadership team.
- - Anticipate executive needs by preparing meeting briefs, agendas, and documentation.
- - Oversee administrative processes across multiple office locations (Mulgrave, Adelaide, Darwin), identifying opportunities to streamline operations.
- - Liaise with internal and external stakeholders, directing enquiries and ensuring timely communication.
- - Manage corporate events, client entertainment, and office relocations with budgets up to $50K.
- - Lead initiatives including company uniform launches, office fit-outs, signage projects, and phone system upgrades.
Administration & Marketing Assistant
Frankies / Good Brew Drive Thru Head Office
06.2023 - 05.2024
- - Provided high-level administrative and marketing support across café and drive-through operations.
- - Managed Redcat IT systems, POS updates, website content, and app maintenance.
- - Supported marketing campaigns, designed menus and promotional material in InDesign.
- - Coordinated catering and event logistics, updated policies and procedures, and implemented process improvements.
- - Liaised with energy brokers and suppliers to optimise utilities for all store locations.
- - Managed RSA registers, approvals, invoicing, and data analysis reporting.
EA / PA / Administration – Temporary Contracts
Various Recruitment Agencies
04.2016 - 06.2023
- - Delivered executive, administrative, and marketing support to multiple organisations on short-term and hybrid assignments.
- - Coordinated travel, diary management, meetings, and presentations for executive teams.
- - Produced professional correspondence, reports, and PowerPoint materials.
- - Assisted in organising staff functions, marketing events, and business development activities.
- - Ensured all documentation met quality standards and internal compliance processes.
PA / Casual Mall Leasing Manager
Federation Centres (Centro Properties Group)
06.2014 - 06.2016
- - Managed mall leasing and merchandising operations, developing annual business plans and budgets.
- - Prospected new leasing opportunities and maintained key client relationships.
- - Negotiated contracts and managed temporary retail tenancies.
- - Coordinated community engagement activities and monthly reporting to senior management.
Executive Assistant to Executive Director, Asia Pacific Financial Shared Services
Bristol-Myers Squibb
12.2012 - 06.2014
- - Provided high-level administrative and coordination support for a regional leadership role.
- - Managed international travel, diary scheduling, and corporate communications.
- - Supported tax analysis, financial reporting, and SAP data management.
- - Organised executive meetings, teleconferences, and major client events.
- - Managed onboarding, database systems, and document control for the division.
Senior Executive Assistant / IT Administrator
Servcorp
08.2010 - 05.2012
- - Provided executive and IT support within a five-star serviced office environment.
- - Oversaw technology installations, smart office systems, and client onboarding.
- - Assisted with marketing events, correspondence, and high-level presentations.
- - Managed documentation, expense processing, and client relations with precision.
Sales Manager
Telstra Pro-Active Sales
07.2003 - 08.2010
- - Led a sales team to consistently achieve business KPIs and revenue targets.
- - Recruited, coached, and developed team members to enhance performance.
- - Conducted regular reviews, managed performance outcomes, and promoted a safe, fair workplace.
- - Implemented business process improvements and data analysis initiatives.
- - Facilitated training and operational meetings to drive continuous improvement.
Education
Certificate IV -
New Small Business
01.2016
BGL Compliance - undefined
Corporate Secretarial
01.2010
Six Sigma Green Belt - undefined
Telstra Unleashed
01.2006
Coaching Accreditation - undefined
Figure Skating Australia
01.2006
VCE - undefined
Wellington Secondary College
01.1998
Skills
- Executive and Office Management
- Diary, Travel, and Email Coordination
- Event and Project Coordination
- Corporate Communications and Stakeholder Liaison
- Process Improvement and Efficiency Optimisation
- Policy, Procedure, and Compliance Management
- High-Level Administrative and Proofreading Skills
- Proficiency in Microsoft Office and 3CX Systems
- Team Leadership, Coaching, and Mentoring
- Strong Attention to Detail and Confidentiality
- Executive support
- Administrative support
- Office management
- Schedule & calendar planning
- Office administration
- Meticulous attention to detail
- Information confidentiality
- Interpersonal communication
- Travel arrangements
- Document preparation
- Proofreading
- Resourceful
- Project planning
- Project management
- Staff management
- Business administration
- Phone etiquette
- Conference planning
- Social media management
- Task delegation
- Process improvements
- Policy enforcement
Timeline
Executive Assistant to CEO
ACS Property Services
05.2024 - Current
Administration & Marketing Assistant
Frankies / Good Brew Drive Thru Head Office
06.2023 - 05.2024
EA / PA / Administration – Temporary Contracts
Various Recruitment Agencies
04.2016 - 06.2023
PA / Casual Mall Leasing Manager
Federation Centres (Centro Properties Group)
06.2014 - 06.2016
Executive Assistant to Executive Director, Asia Pacific Financial Shared Services
Bristol-Myers Squibb
12.2012 - 06.2014
Senior Executive Assistant / IT Administrator
Servcorp
08.2010 - 05.2012
Sales Manager
Telstra Pro-Active Sales
07.2003 - 08.2010
BGL Compliance - undefined
Corporate Secretarial
Six Sigma Green Belt - undefined
Telstra Unleashed
Coaching Accreditation - undefined
Figure Skating Australia
VCE - undefined
Wellington Secondary College
Certificate IV -
New Small Business