KRISTEN STAFFORD

Sydney,Australia

Summary

Enthusiastic and eager professional transitioning into the real estate industry, with a strong foundation in customer service, project coordination and business operations. Known for exceptional communication, a proactive approach and keen attention to detail. Currently completed Certificate IV in Real Estate Practice with an agents license to sell, with a passion for property, client engagement, and supporting dynamic agency teams in both administrative and sales functions.

CAREER OBJECTIVE

I am seeking an entry-level role in real estate to apply my customer service and operations background while developing core industry knowledge. I am excited to contribute to a professional real estate team and grow into a sales or property management role over time.

Overview

years of professional experience

Work History

Professional Painter and Decorator

Trademark Painting

01.2017 - 09.2024

Managed client relationships through on-site consultations and ongoing communication
Oversaw contractor coordination and project timelines to meet client deadlines
Handled invoicing and job tracking using spreadsheets and accounting tools
Ensured service quality and customer satisfaction on all projects
Frequently worked unsupervised, maintaining high standards of accountability and professionalism

Sales Associate

Zara

06.2019 - 06.2020

Regularly met and exceeded sales targets; tracked metrics and reported performance to management
Managed client issues and provided timely, effective resolutions
Supported daily operational tasks: store opening/closing, banking, reporting, and stock control
Created and issued customer invoices; followed up on payments and order fulfilment

Education

Certificate IV - Real Estate Practice – assistant agent

09.2024

Skills

Administrative and sales skills

Client service and communication (phone, email, in person)
Appointment scheduling and calendar management
Invoice generation and payment follow-up
File management and data entry
Sales target tracking and reporting

CRM system familiarity (willing to learn platforms such as PropertyTree and Agentbox)

PERSONAL ATTRIBUTES

High attention to detail
Proactive and adaptable
Professional presentation
Eager to learn and grow

References

Mr., Fretwell, Owner, 0425244893, Trademark Painting

Timeline