Kristen Young
Strathallan,VIC
Summary
I have many years experience interacting with customers, answering enquiries via the phone and in person, data entry, general administration tasks.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Parts Interpreter
Echuca Rural
11.2016 - 03.2019
- Assisting customers with parts look up while building customer relationships
- Restocking shelves and unpacking goods received
- Entering Goods received invoices on to the system then allocating goods to customer account
- Contacting customers via phone to inform them when their goods have arrived
- Carrying out a store stock take of all franchises within the business
- Open and closing procedure of the store.
Administration/Workshop Manager
03.2019 - 12.2020
- Developing and continuing strong customer relations, handling customer complaints, Mailing/Emailing customer statements and invoices at the end of month
- Reconciling the bank statement, Paying the suppliers
- Contacting customers in regard to overdue accounts
- Handling customer calls for repair jobs, booking in the repair job, opening repair orders, scheduling the mechanic jobs, writing out the mechanic story on to the customer invoice
- Invoicing the customer and warranty jobs out to account.
Photographer
MSP Photography
01.2021 - Current
- I am currently a Photographer taking school photographs, data entry from schools, Assisting with customer complaints and requests, handling over the phone and cash payments
- Working in a team and individually on a day to day basis.
Education
Certificate III in Administration -
Campaspe College of Adult Education
01.2017
Completed year 12 -
Echuca College
01.2016
Skills
- Customer Service
- Office Administration
- Organization Skills
- Telephone Skills
- Documentation and Reporting
- Bookkeeping
- Data Entry
Certification
Current Working with Children's Check VIC/NSW
Timeline
Photographer
MSP Photography
01.2021 - Current
Administration/Workshop Manager
03.2019 - 12.2020
Parts Interpreter
Echuca Rural
11.2016 - 03.2019
Certificate III in Administration -
Campaspe College of Adult Education
Completed year 12 -
Echuca College
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