Kristi Parry-Lea
Hornsby,NSW
Summary
Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Grocery Nightfill
Coles Myer
03.2007 - 01.2012
- Packing shelves, Shelf presentation, Customer Service
- Enhanced customer satisfaction by providing personalized service and product recommendations.
- Increased store efficiency by streamlining inventory management and implementing effective restocking processes.
- Promoted a clean and safe shopping environment by regularly maintaining store cleanliness and adhering to safety guidelines.
- Assisted in boosting sales through strategic merchandise displays and promotional activities.
- Handled cash register transactions accurately, ensuring proper handling of customer payments and change distribution.
- Reduced product spoilage by closely monitoring expiration dates and rotating stock as needed.
- Collaborated with fellow employees for efficient task completion, fostering a productive work atmosphere.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Bachelor of Arts - Political Science
University of Newcastle
Newcastle, NSW07.2025
Certificate III - Business Administration
Northern Sydney Institute
Sydney, NSW07.2016
Certificate II - Business Administration
Hunter TAFE
Gosford, NSW07.2015
Certificate III - Auslan
Western Sydney Institute
Strathfield, NSW07.2015
Skills
- Stock Rotation
- Product display
- Customer service and assistance
- Team Collaboration
- Complaint handling
- Proactive Approach
- Deadline Management
- Multitasking Abilities
- Task Prioritization
Timeline
Grocery Nightfill
Coles Myer
03.2007 - 01.2012
Bachelor of Arts - Political Science
University of Newcastle
Certificate III - Business Administration
Northern Sydney Institute
Certificate II - Business Administration
Hunter TAFE
Certificate III - Auslan
Western Sydney Institute
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