Summary
Overview
Work History
Education
Skills
Other Experiences
Certification
References
Timeline
Generic

Kristie Dalsanto

Reservoir,Australia

Summary

To secure a community service worker position with a company where my skills and training will be utilized to their fullest potential while becoming a valuable member of the team.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Volunteer

Don Bosco Youth centre
Brunswick, Vic
01.2014 - 12.2015
  • Working and supporting a mother diagnosed with Schizophrenia and her son who has Autism on the spectrum over a period of time. Assisting them with information on organizations to help give them with some help.
  • Assisting parents with drug, alcohol and mental health issues.
  • Helping parents find AA, NA meetings around the area, for those who have drug and alcohol problems.
  • Working with young children with issues Working with young children in groups
  • Providing parents with information Providing parents a worker to confide in
  • Working with young teenagers
  • Working in a team environment.
  • Provided assistance to staff in the daily operations of the organization.
  • Collaborated with other volunteers to create a positive work environment.
  • Greeted visitors upon arrival at the office, answered phone calls, and responded to emails.
  • Offered support and assistance to community members.
  • Assisted with and organized programs, events, and activities to drive outreach initiatives.
  • Greeted guests and offered assistance in finding specific departments or personnel.
  • Adhered to strict confidentiality policies in regard to personal and financial data.
  • Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.

Volunteer

Darebin Counsil
Melbourne, VIC
01.2012 - 02.2024
  • Checking into the local community and the services that are provided for the community
  • To ensure the system was up to date with the services provided to the community.
  • Assisted with data entry projects to update organizational databases.
  • Compiled reports on volunteer activities and accomplishments.
  • Followed directions from supervisors and completed tasks within appropriate timeframe.

Food Service Worker

Ramsay Health
Heidelberg, Vic
11.2014 - Current
  • Assisted in the preparation of food items according to recipes and instructions.
  • Served meals to customers in a friendly and courteous manner
  • Identified needs of customers promptly and efficiently.
  • Delivered food orders promptly and accurately to guests tables.
  • Responded promptly to customer inquiries regarding menu items or special requests.
  • Directed and supervised team of 5 or more employees in daily operations.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Created new strategies for improving customer service standards within the organization.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Provided ongoing training to address staff needs.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Understood and followed oral and written directions.

Education

Diploma of Community Services - Community Services

Kangan Institute
Broadmeadows, VIC
12.2014

Certificate 4 Commercial Cookery - Hospitality

William Angliss
Melbourne, VIC
01.2006

Bachelor of Science - Psychology

Swinburne University of Technology
Melbourne, VIC

Skills

  • English
  • Assess needs of clients with alcohol and/or other drugs issues
  • Work intensively with clients
  • Work within a structured counseling framework
  • Work effectively in child protection and out of home care for children and young people
  • Develop, Facilitate and monitor all aspects of case management
  • Contribute to WHS
  • Confirm Client developmental status
  • Provide advocacy and representation services
  • Analyze impacts of sociological factors on clients in community work and services
  • Develop and implement policy
  • Life experiences
  • Fantastic listening skills
  • Cultural Awareness
  • Problem Resolution
  • Attention to Detail
  • Teamwork and Collaboration
  • Training & Development
  • Self-Directed
  • Interpersonal Communication
  • Microsoft Word
  • Networking
  • Multitasking
  • Self-Motivated
  • Problem Solving
  • Critical Thinking
  • Research
  • Verbal Communication
  • Customer Service
  • Excellent Communication
  • Decision-Making
  • Computer Skills

Other Experiences

  • Looking after patient needs in a hospital setting for the past 9 years
  • Chef for more then 15 years
  • Customer Service Experience for the past 20 years
  • Have experience managing and running a kitchen
  • Team leader
  • Supervisor

Certification

  • Working with children's check (Volunteer)
  • Current Level 2 First Aid
  • Victorian Drivers license
  • 2019 SUV model car, comprehensive car insurance
  • Willing to get police check, NDIS check upon request.

References

Nicolas Gargalakos

Previous Chef Manager at Victoria Barracks

Phone: 0429151727

Nicolas.gargalakos@gmail.com

Available: Monday and Tuesday all day, after 5pm other days

Sarah Ritchie

Supervisor at Warringal private Hospital

Phone: 0412 606 827

Available: Friday to Tuesday from 3pm, Saturday and Sunday all day.

Timeline

Food Service Worker

Ramsay Health
11.2014 - Current

Volunteer

Don Bosco Youth centre
01.2014 - 12.2015

Volunteer

Darebin Counsil
01.2012 - 02.2024

Diploma of Community Services - Community Services

Kangan Institute

Certificate 4 Commercial Cookery - Hospitality

William Angliss

Bachelor of Science - Psychology

Swinburne University of Technology

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Kristie Dalsanto