Kristie Linger
Launceston
Summary
Healthcare professional with proven track record in managing front-desk operations, patient scheduling, and medical records. Known for collaborative approach and achieving efficient office workflows, adapting to changing needs with ease. Skilled in patient communication, appointment coordination, and administrative support.
Overview
5
5
years of professional experience
Work History
Deli Manager
Baxters IGA Prospect
03.2024 - 01.2025
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
Front Desk Medical Receptionist
TasDerm
12.2022 - 03.2024
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Served as a liaison between patients and healthcare providers, ensuring clear communication of necessary information.
- Reduced errors in medical recordkeeping by meticulously reviewing documentation for accuracy before filing or distributing it.
- Completed clerical duties and tasks for clinic administration.
- Performed various administrative tasks by filing, copying and faxing documents.
Medical Receptionist
West Tamar Health
07.2020 - 03.2024
- Answered and directed phone calls, providing information and assistance to patients and staff.
- Handled patient inquiries with professionalism and empathy, addressing concerns and providing solutions.
- Used electronic health records software to efficiently manage patient information.
- Maintained a clean and organized reception area, creating a welcoming environment for patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
Education
High School Diploma -
St Patrick's College
Launceston, TASSkills
- Customer service
- Task delegation
- Employee supervision
- Inventory management
- Ordering supplies
- Waste reduction
- Medical terminology
- Appointment scheduling
- Telephone etiquette
- Front desk operations
- Proficient in PracSoft and Medical Director
- Documentation and recordkeeping
Timeline
Deli Manager
Baxters IGA Prospect
03.2024 - 01.2025
Front Desk Medical Receptionist
TasDerm
12.2022 - 03.2024
Medical Receptionist
West Tamar Health
07.2020 - 03.2024
High School Diploma -
St Patrick's College
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