KRISTIE NORTON

• · Responsible for generating territory growth and expanding market share by farming new business, executing lead enquiries and upselling both capitol and consumables with existing accounts.
• · Building strong partnerships with new and existing accounts to generate profitability. Helping customers achieve business success through marketing, education and affective business strategies.
• Generated new business with marketing initiatives and strategic plans.
• · Working towards sales targets and KPI's individually and as a team to ensure territory and national targets are met.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Performed client research and identified opportunities for account growth, account penetration and market expansion.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
• · Hunt for business partnerships with prospects, leverage industry resources and networking opportunities to construct new partnerships with medical professionals.
• · Negotiate and manage contracts & purchase agreements to maximise profit and business development.
• · Operating regular thorough analysis of the market, keeping my finger on the pulse with latest competitor technology and trends.
• · Performing device demonstrations for new leads and prospecting customers where needed to get them over the line.
• · Responsible for ongoing education, working closely with the education department to ensure confidence across our portfolio and growth is accomplished.

• Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
• Trained staff during demonstrations, meetings, conferences, and workshops.
• Conducted orientation sessions and organized on-the-job training for new hires.
• Communicated all learning and performance objectives, schedules, and training assessments to upper management.

• Providing comprehensive and tailored training nationally on all Cutera products to new and existing accounts.

· Working towards sales targets and KPI's individually and as a team to ensure Cutera AUS / NZ remain the top performing sales team globally.

• Building strong relationships and trust with new and existing accounts. Working closely with the commercial team to up-sell

additional products to existing accounts.

• Effective team leadership and management to ensure educational training days were met in a timely and operative manner.

• Managing customer satisfaction through feedback implementation, clinical workshops on-going customer support and ensuring high standards of training are met. Train the trainer events and working closely with HQ in Brisbane, USA.

• Providing device demonstrations with potential customers and successfully closing deals.

• Managing budgets and implementing marketing strategies such as monthly Clinical Newsletter columns, to drive success.

• Providing comprehensive training nationally, on all Cynosure products including Aesthetics & Women's health portfolio to new and existing accounts.

• Working within a strong and focused team to ensure targets are met, standards are high and our reputation is

• consistent.

• Building strong relationships and trust with new and existing accounts. Working closely with the Sales team to up-sell

• additional devices to existing accounts.

• Using my wealth of experience within the industry to teach with a passionate, dedicated and patient manner.

• Working closely with the Sales team to provide device demonstrations to prospecting customers.

• Hired, trained and supervised employees to maintain team of high performers.
• Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.

• Assisting in managing a team of Dermal Clinicians and Nurses within a fast paced, high-end clinic.

• Executing selling strategies at consultation stage to cross sell and upsell across other treatments, skin care, and treatment plans.

• Enforced maintenance of clean and organized work environment in compliance with safety and sanitation regulations.
• Budgeted for resources to control expenditure and maximize profits.

• Assistance in day-to-day management of the client including management of budgets, costings and payroll.

• Analyzed and reported patient data to identify areas of improvement and facilitate decision-making.

• Responsible for in house training of new staff members across all treatments and procedures.