Kristie Rolton
Caboolture,QLD
Summary
Dynamic and compassionate healthcare professional with a proven track record in various healthcare settings, adept in patient care and clinical documentation. Excelled in teamwork and collaboration, significantly enhancing patient satisfaction and efficiency. Certified in CPR/First-Aid, uses an approach that combines technical proficiency with genuine empathy, achieving notable improvements in care quality and patient experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Personal Carer
Rockpool Residential Aged Care
07.2022 - 07.2024
- Assisted with feeding and monitored intake to help residents achieve nutritional objectives.
- Collaborated with healthcare professionals to deliver comprehensive care tailored to individual resident needs.
- Provided emotional support during difficult times, offering companionship and empathy to enhance mental wellbeing.
- Facilitated activities of daily living such as grooming, dressing, and personal hygiene for increased self-esteem and confidence among residents.
- Provided safe mobility support to help residents move around personal and public spaces.
- Offered compassionate end-of-life care for residents facing terminal illness, providing emotional support and comfort measures to improve quality of life during final stages.
- Guided residents to restroom to support bladder and bowel relief requirements.
- Built and maintained rapport with residents and family members to facilitate trusting caregiver relationship.
Administrative Coordinator
Narangba Valley Dental
01.2020 - 07.2022
- Managed inventory for dental supplies, ensuring timely ordering to prevent stock shortages and minimize costs.
- Evaluated and updated office policies periodically to promote efficiency, adaptability, and overall success in daily operations.
- Improved patient scheduling efficiency by streamlining appointment booking processes.
- Addressed patient inquiries professionally and swiftly via phone calls or emails to provide exceptional customer service experiences consistently.
- Assisted dentists with treatment coordination efforts, ensuring patients received appropriate care plans tailored to their needs.
Dental Assistant
McCloy Dental
01.2018 - 01.2020
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
Phlebotomist
Pathology Queensland
03.2012 - 06.2016
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labelling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialling, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including paediatric, geriatric, and challenging cases.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
Education
Bachelor of Science - Nursing Science
University of The Sunshine Coast
Sunshine Coast, QLD11.2025
Skills
- Patient Care
- Basic Life Support
- Clinical Documentation
- Teamwork and Collaboration
Certification
- Certificate III in Pathology, Cunningham Centre - March 2014
- Certificate IV in Dental Assisting, Foundation Dental - November 2019
Timeline
Personal Carer
Rockpool Residential Aged Care
07.2022 - 07.2024
Administrative Coordinator
Narangba Valley Dental
01.2020 - 07.2022
Dental Assistant
McCloy Dental
01.2018 - 01.2020
Phlebotomist
Pathology Queensland
03.2012 - 06.2016
Bachelor of Science - Nursing Science
University of The Sunshine Coast
- Certificate III in Pathology, Cunningham Centre - March 2014
- Certificate IV in Dental Assisting, Foundation Dental - November 2019
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