Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Kristie Weller

Chatsworth,QLD

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

6
6
years of professional experience

Work History

NDIS Plan Manager /Office Administrator of Accounts

Sunshine Coast Plan Manager
Gympie, QLD
03.2021 - Current
  • Coached, mentored and trained team members in order to improve their job performance.
  • Assisted customers with billing issues and payment processing.
  • Performed troubleshooting activities for technical problems related to products or services.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Updated internal databases with customer details, changes, comments or complaints.
  • Resolved customer complaints in a timely manner.
  • Processed orders, forms and applications accurately and efficiently.
  • Monitored customer accounts for any suspicious activity.

Senior Hairdresser

Envy Hair Design
Gympie, QLD
05.2019 - 03.2020
  • Performed various cuts, trims and color treatments according to the client's needs.
  • Helped build relationships with new customers by providing exceptional customer service.
  • Worked closely with other stylists within the salon to coordinate bookings and services.
  • Recommended additional services based on individual needs such as facial waxing or eyebrow tinting.
  • Kept up-to-date with industry trends through continuing education classes or attending trade shows.
  • Organized appointments, managed client records and maintained salon inventory.

Education

High School Diploma -

Gympie State High School
Gympie
11-2002

Skills

  • Relationship building
  • Billing administration
  • Customer service
  • Time management
  • Conflict resolution
  • Data analysis
  • Decision-making

Affiliations

  • In my spare time, you will find me obsessing over my houseplants or in my garden
  • I am a taxi driver for my two teenage children who go to St. Pat's College
  • I have two spoiled French Bulldogs that my children think get more attention than they do hahaha

References

References available upon request.

Timeline

NDIS Plan Manager /Office Administrator of Accounts

Sunshine Coast Plan Manager
03.2021 - Current

Senior Hairdresser

Envy Hair Design
05.2019 - 03.2020

High School Diploma -

Gympie State High School

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Kristie Weller