Kristie Yeap
Perth,WA
Overview
8
8
years of professional experience
Work History
Dental Assistant
DB Dental
09.2021 - Current
- Cleaned and sanitised dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilised rooms and prepped equipment and instruments for various procedures.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Experience entering patient data into Dental4Windows, ensuring high level of accuracy and efficiency when charting
- Prepared patient x-rays and images for dentist review.
Dental Receptionist
Dentist WA
07.2020 - 01.2022
- Scheduling and following up patient appointments via EXACT software
- Processing patient accounts using HICAPS system.
- Organised distribution of receipts, referrals, correspondence files, and radiographs to patients, specialists, and dental practices via email, Mediref, and mail.
- Provided excellent customer service to create positive experiences and build patient trust.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared quotations and outlined pricing details for procedures and services.
- Liaise with dental laboratories regarding lab work pickups and enquiries.
- Assisting patients in filling forms and ensuring patient records are updated and completed correctly.
- Maintaining a professional work ethic whilst working without supervision and assistance.
Medical Typist
Western Radiology
05.2018 - 07.2020
- Performed tasks of interpreting and transcribing dictation by radiologists on diagnosis or observations via Karisma.
- Interim leader - Responsible for resolving any issues on behalf of typing team.
- Creating and organising references/templates for medical terminology and procedures.
- Identified, interpreted, and evaluated discrepancies and inconsistencies in medical dictation and documents supplied.
- Maintained strict patient and doctor confidentiality.
- Telephone correspondence with referring clinicians on queries/observations regarding specific medical information on authorised reports.
- Distribution of authorised reports as requested by referring clinicians or authorised personnel.
- Stayed on top of current patient loads to facilitate efficient and organized workflow.
Pharmacy Assistant
TerryWhite Chemmart Bullcreek
11.2015 - 06.2019
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Knowledge in OTC and S2/S3 medications ensuring customers are counselled and well informed.
- Completed cash register transactions by handling credit and cash payments using Minfos and Eftpos
- Dispensary duties including dispensing prescriptions and ordering pharmaceutical products via Symbion.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Kept pharmacy counter and related areas clean, neat and organised.
- Received incoming supplies and stocked in correct locations.
- Performing minor cosmetic procedures.
Education
Bachelor of Science - Oral Health Therapy
Curtin University
Perth, WA2024
Bachelor of Science - Physiology
University of Western Australia
Perth, WA01.2018
References
Demetria Tran
Oral Health Therapist/Clinical tutor
Dental Health Services/ Curtin University
Ph: 0415142025
Dr Angela Lin
General Dentist
DB Dental
Ph: 0421123939
Timeline
Dental Assistant
DB Dental
09.2021 - Current
Dental Receptionist
Dentist WA
07.2020 - 01.2022
Medical Typist
Western Radiology
05.2018 - 07.2020
Pharmacy Assistant
TerryWhite Chemmart Bullcreek
11.2015 - 06.2019
Bachelor of Science - Oral Health Therapy
Curtin University
Bachelor of Science - Physiology
University of Western Australia
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