Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Kristin Good

Toolamba,Vic

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Reliable, compassionate and friendly. Devoted to giving every customer a positive and memorable experience.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Waitress

Shepparton Club
Shepparton, Vic
08.2024 - 05.2025
  • Provided accurate change for cash transactions using a cash register system.
  • Answered questions about menu items, ingredients, and pricing.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Assisted in seating guests at tables or booths.
  • Organized take-out orders efficiently according to customer requests.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Developed positive relationships with regular customers through friendly conversation.
  • Greeted customers and provided menus.
  • Took orders for food and drinks and delivered them to guests.

Administrative Assistant

Nagambie Healthcare
Nagambie, Vic
03.2024 - 06.2024
  • Facilitated communication between different departments within the organization.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Managed office supplies inventory and placed orders when necessary.
  • Managed database systems containing customer contact information.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.

Administration Assistant

Shepparton Villages
Mooroopna, Vic
09.2023 - 03.2024
  • Performed data entry tasks accurately within specified timeframes.
  • Maintained employee attendance records according to company policies.
  • Organized and maintained files, including electronic records.
  • Greeted visitors in a courteous manner and provided assistance when necessary.
  • Answered incoming calls in a professional manner.
  • Updated contact lists regularly with current information.
  • Performed general clerical duties such as photocopying, faxing, mailing and scanning documents.
  • Provided administrative support to management team.

Administration Officer

GV Developmental Clinic
Shepparton, Vic
09.2021 - 11.2023
  • Provided administrative support to senior management staff, including diary management, travel arrangements and document preparation.
  • Organized meetings and conferences for internal staff members, as well as external stakeholders.
  • Developed and implemented effective office procedures to ensure smooth running of the organization.
  • Ensured that all incoming calls were answered promptly in a professional manner.
  • Processed invoices, purchase orders and other financial paperwork in accordance with company policies.
  • Maintained accurate records of employee attendance data using HR software applications.
  • Managed and maintained office filing systems, ensuring all documents are accurately stored and easily retrievable.

Reception Assistant

Primary Care Connect
Shepparton, Vic
03.2021 - 06.2021
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Responded to inquiries from internal staff members regarding office operations.
  • Monitored office supplies inventory and placed orders when necessary.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Updated daily log book with information about visitors entering the premises.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Personal Care Assistant

Menarock Life
Shepparton, Vic
11.2020 - 03.2021
  • Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
  • Monitored vital signs such as blood pressure, pulse rate and respiration rate for the patient's health status.
  • Participated in recreational activities with clients such as reading books, playing cards or board games.
  • Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
  • Assessed changes in condition or behavior of the client which may require further medical attention.
  • Maintained accurate records of client care activities on computerized systems for charting purposes.

Support Worker

Calvary Community Care Care
Shepparton, Vic
07.2016 - 03.2018
  • Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
  • Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
  • Conducted risk assessments on behalf of service users who were deemed at risk of harm or exploitation.
  • Monitored client wellbeing and reported any changes or concerns to relevant staff members.
  • Organized leisure activities for clients in the community.

Waitress

Taco Bill
Shepparton, Vic
06.2004 - 10.2008
  • Participated in menu planning activities by providing input on pricing strategies and recipe modifications.
  • Created daily shift schedules for waitstaff according to business needs.
  • Ensured compliance with all health department regulations related to food handling and storage procedures.
  • Supervised waitstaff to ensure quality customer service and satisfaction.
  • Monitored cash register operations during shifts for accuracy of transactions.
  • Monitored employee performance, identified areas of improvement, and provided feedback.
  • Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
  • Resolved customer complaints in a timely manner with professionalism.
  • Assisted bartenders when needed during peak hours or when short staffed.
  • Managed staff payroll activities including time-off requests, attendance tracking, overtime approval.

Education

High School Diploma -

Partners In Training
Shepparton
05-2016

High School Diploma -

Conwal & Associates
Melbourne
03-2014

High School Diploma -

GoTafe
Shepparton, VIC
06-2005

Certificate II Animal Studies - Animal Studies

Open College

Skills

  • Scheduling
  • Clerical Support
  • Document Control
  • Mail handling
  • Calendar Management
  • Office Administration
  • Invoice Processing
  • Data Entry
  • Filing
  • Communication
  • Customer Service
  • Time Management

Languages

English
Professional

Certification

  • Drivers License
  • Working with Children's Check
  • Current Police Check
  • Covid Vaccine certificate and Influenza Certificate

Timeline

Waitress

Shepparton Club
08.2024 - 05.2025

Administrative Assistant

Nagambie Healthcare
03.2024 - 06.2024

Administration Assistant

Shepparton Villages
09.2023 - 03.2024

Administration Officer

GV Developmental Clinic
09.2021 - 11.2023

Reception Assistant

Primary Care Connect
03.2021 - 06.2021

Personal Care Assistant

Menarock Life
11.2020 - 03.2021

Support Worker

Calvary Community Care Care
07.2016 - 03.2018

Waitress

Taco Bill
06.2004 - 10.2008

High School Diploma -

Partners In Training

High School Diploma -

Conwal & Associates

High School Diploma -

GoTafe

Certificate II Animal Studies - Animal Studies

Open College

Similar Profiles

CREATE PROFILE
Kristin Good