Kristin Prosser

Forming part of a multiskilled maintenance team responsible for completing planned and unplanned maintenance activities on Barwon Water's potable distribution and sewerage collection systems, assets and infrastructure.

• Provided mentoring and coaching to new starters contributing to their successful integration into the team.
• Demonstrating and encouraging an inclusive and positive working environment across BAS civil and communications teams.
• Exceeded performance metrics consistently, earning recognition as a top performer within the team.
• Increased customer satisfaction levels with prompt issue resolution and proactive support.
• Drive for professionalism, success and compliance in meeting KPI's.

• Strategic relationship manager with experience in managing key partnerships between internal and external stakeholders.
• Strong business development skills with a customer-centric focus.
• Lead manage and maintain effective performance management systems and processes.
• Successful project manager with experience in sales, contract negotiations and brand leverage strategies
• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
• Identified potential clients and formed strategic partnerships to drive business development.
• Fostered a culture of continuous improvement by encouraging staff to share innovative ideas and providing resources for professional development.

• Created and executed successful marketing campaigns achieving maximum participation in events.
• Generated sponsorships with related and partnering entities to enhance marketing objectives and achieve sales targets.
• Developed and implemented strategic vision for sponsorship properties to further grow the business.

• Researched and analyzed market trends identifying and coordinating the acquisition of commercial partners.
• Dispute resolution with high-profile clients to maintain relationships and increase return on financial contract negotiations.
• Lead and engage members of the commercial operations department to further business development.