Kristina Draven
Taranganba,Australia
Summary
Highly motivated and energetic individual with strong leadership qualities. Excels as both an independent worker and a valuable team player. Takes great pride in delivering high-quality work with a personal work ethic that prioritises honesty and professional integrity. Effectively communicates with colleagues with a high level of interpersonal skills through verbal and written means while fulfilling all work commitments. Experience in residential management, fostering positive community environments and utilising conflict resolution skills to maintain resident satisfaction and operational efficiency. Knowledge of team leadership and administrative processes ensures seamless daily operations.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Residential Coordinator/RSW
Anglicare CQ
01.2018 - 03.2024
- Development and implementation of policies and procedures
- Development and implementation of positive support and safety plans
- Written and verbal communication
- Record keeping and documentation
- Medication handling
- Therapeutic Crisis Intervention
- Promote safety and wellbeing of young people as well as assist with daily activities and independent living skills
- Fire warden
- Develop and maintain professional relationships with colleagues and young people
- Performance assessments
- Community engagement
- Training
- Rosters
- Stakeholder and team meetings
- Recruitment and interviews
- Supervision
- Accounts
- Apply initial first aid
Disability support worker
Warren Dyer
09.2017 - 01.2018
Team Manager/Personal support worker
Drake Medox
05.2017 - 09.2017
Owner/Educator
Laughter and Learning FDC
01.2015 - 01.2017
Housekeeping/Night Operations Manager
The Edge Apartments
01.2014 - 12.2014
Bar Manager
Victoria Tavern
01.2013 - 12.2014
Cleaner
Trevor’s House Cleaning
01.2012 - 12.2013
Regional Safety Officer and Courier
EuropCar
01.2012 - 12.2012
Team Leader/Youth social worker
Real Community Services
01.2009 - 12.2012
Assistant Branch Manager
Thrifty Car Rental
01.2009 - 12.2010
Roof restoration
TJR Roofing & All Roofing Solutions
01.2004 - 12.2008
Bar Manager
International Model Inc.
01.2003 - 12.2004
Supervisor and fruit picker
Equatis Fruit Orchards
01.2002 - 12.2003
Barista/Waitress/Cook
Coffee Club
01.1997 - 12.1999
Sales
Great Northern warehouse
01.1996 - 12.1996
Education
Deferred - Certificate III
Early Childhood Education
Bachelor of Social Work - Currently Enrolled
Central Queensland University
Rockhampton, QLD06-2024
Skills
- Health and safety
- Team management
- Interpersonal relationships
- Crisis management
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Excellent communication
- Mental health awareness
- Self motivation
- Behavioural management
- Continuous improvement
Certification
- Cleaning/Chemical/PPE/OHS
- Conduct local risk assessment
- Certification in Peer Mediation
- Certificate in Medical Awareness
- Certificate in Manual Handling
- Construction White Card
- Certificate lll Early Childhood Education (Deferred)
- Certificate in Child Protection
- Advance Foster Care Training
- Certificate in Thoughtful Responses to Challenging Behaviour
- Safe food handling cert
- Certificate in Spinal Cord Injury
- Certificate in Therapeutic Crisis Intervention
- Certificate in INSIST Suicide Intervention Training
- Working toward a Bachelor of Social Work
- 1-2-3 Magic Emotion
- Engaging Adolescents
Timeline
Residential Coordinator/RSW
Anglicare CQ
01.2018 - 03.2024
Disability support worker
Warren Dyer
09.2017 - 01.2018
Team Manager/Personal support worker
Drake Medox
05.2017 - 09.2017
Owner/Educator
Laughter and Learning FDC
01.2015 - 01.2017
Housekeeping/Night Operations Manager
The Edge Apartments
01.2014 - 12.2014
Bar Manager
Victoria Tavern
01.2013 - 12.2014
Cleaner
Trevor’s House Cleaning
01.2012 - 12.2013
Regional Safety Officer and Courier
EuropCar
01.2012 - 12.2012
Team Leader/Youth social worker
Real Community Services
01.2009 - 12.2012
Assistant Branch Manager
Thrifty Car Rental
01.2009 - 12.2010
Roof restoration
TJR Roofing & All Roofing Solutions
01.2004 - 12.2008
Bar Manager
International Model Inc.
01.2003 - 12.2004
Supervisor and fruit picker
Equatis Fruit Orchards
01.2002 - 12.2003
Barista/Waitress/Cook
Coffee Club
01.1997 - 12.1999
Sales
Great Northern warehouse
01.1996 - 12.1996
Deferred - Certificate III
Early Childhood Education
Bachelor of Social Work - Currently Enrolled
Central Queensland University
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