Kristina Hawkins
Wurtulla,QLD
Summary
Compassionate Individual Support Worker with background in providing personal care and assistance to individuals with disabilities. Strong skills include effective communication, patience, empathy, and ability to adapt to different situations. Previous roles involved implementing personal support plans, promoting independence and enhancing quality of life for persons under care.
Fluent in English and Russian, ensuring seamless communication.
Overview
7
7
years of professional experience
Work History
Assistant Nurse
Presscare Yarralla Place
Marybough
02.2022 - 01.2024
- Delivered compassionate care to residents in supportive living environment.
- Assisted residents with daily living activities to promote comfort and independence.
- Documented patient information accurately in electronic health record systems.
- Responded promptly to call lights, addressing patient needs effectively.
Housekeeping
Sundale Aged Care
Nambour, Australia
02.2024 - Current
- Maintained cleanliness in resident rooms and common areas daily.
- Collaborated with staff to support residents' comfort and hygiene needs.
- Utilized safe cleaning techniques to uphold health and safety standards.
- Restocked cleaning supplies and equipment for efficient daily operations.
- Assisted with laundry tasks, ensuring proper handling of linens and garments.
Laundry
Sundale Aged Care
Sunshine Coast, Australia
10.2020 - 01.2021
- Oversaw service delivery by third-party vendors to ensure quality standards in laundry services.
- Operated washing machines, dryers, and other laundry equipment in accordance with safety protocols.
- Transported dirty linens from rooms back to the laundry area for proper cleaning.
- Executed housekeeping tasks to uphold cleanliness and organization in facility.
- Performed light housekeeping duties such as changing linens, laundry and cleaning up after meals.
Room Service Supervisor
QT Gold coast
08.2019 - 09.2020
- Supervised room service operations to ensure on-time delivery of food and beverages.
- Trained and mentored new team members on service protocols, enhancing consistency in service quality.
- Monitored inventory levels and ordered supplies to sustain high standards of service.
Education
Cert III Individual Support Community Services -
Training Tailor Made
Gold Coast01-2020
Cert III Individual Support Aged Care -
Training Tailor Made
Gold Coast01-2020
Cert II Hospitality -
ICON Training
Gold Coast01-2019
Responsible Service of Alcohol (RSA) -
ELMO Learning
Online12-2013
Responsible Gambling Services (RSG) -
ELMO Learning
Online12-2013
Safe Food Handling -
ELMO Learning
Online12-2013
Skills
- Service delivery coordination
- Team supervision
- Order accuracy
- Food safety practices
- Hygiene standards
- Health and safety compliance
- Attention to detail
- Complaint resolution
- Fluent in English and Russian
- Active listening
- Interpersonal communication
Timeline
Housekeeping
Sundale Aged Care
02.2024 - Current
Assistant Nurse
Presscare Yarralla Place
02.2022 - 01.2024
Laundry
Sundale Aged Care
10.2020 - 01.2021
Room Service Supervisor
QT Gold coast
08.2019 - 09.2020
Cert III Individual Support Community Services -
Training Tailor Made
Cert III Individual Support Aged Care -
Training Tailor Made
Cert II Hospitality -
ICON Training
Responsible Service of Alcohol (RSA) -
ELMO Learning
Responsible Gambling Services (RSG) -
ELMO Learning
Safe Food Handling -
ELMO Learning