Kristina Houndalas
Melbourne,VIC
Summary
Seasoned cafe professional with a proven track record of exceptional leadership and customer service, skilled in team leadership, I excel in fast-paced environments, ensuring both customer satisfaction and operational efficiency.
Overview
21
21
years of professional experience
Work History
Barista
Daily Drip
11.2024 - Current
Barista for coffee cart used for events
Barista
Chai Spice Beverages
02.2019 - Current
Barista for events/expos
Cafe Owner
Self Employed
05.2019 - 06.2023
Owner and operator of family business
Cafe Manager
St Charly
12.2018 - 03.2019
Manager and barista
Cafe Manager
Zouki Group
05.2018 - 11.2018
Assisted in opening a new store and managed with a team of 12.
Cafe Manager
Brunetti Flinders Lane
07.2017 - 04.2018
Assisted in the opening of a brand new store, employed and trained over 70 staff members.
Managed the bar section with a team of 30.
Account Manager Brunetti Group
Di Bella Coffee
04.2016 - 05.2017
Account manager allocated to the Brunetti group I was in charge of all barista hiring, training, ordering of stock and maintenance to all coffee related machinery for all 5 stores.
Cafe Owner
Self Employed
12.2003 - 11.2015
Cafe operater and all rounder in family business
Education
High School -
Oakleigh Grammar
Melbourne, VICSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Team leadership
- Adaptive and creative
- Order taking
- Cash register operation
- Beverage preparation
- Espresso machine operation
- Safe food handling
- Decision-making
Timeline
Barista
Daily Drip
11.2024 - Current
Cafe Owner
Self Employed
05.2019 - 06.2023
Barista
Chai Spice Beverages
02.2019 - Current
Cafe Manager
St Charly
12.2018 - 03.2019
Cafe Manager
Zouki Group
05.2018 - 11.2018
Cafe Manager
Brunetti Flinders Lane
07.2017 - 04.2018
Account Manager Brunetti Group
Di Bella Coffee
04.2016 - 05.2017
Cafe Owner
Self Employed
12.2003 - 11.2015
High School -
Oakleigh Grammar
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