Kristina Houndalas
Melbourne,VIC
Summary
Seasoned cafe professional with a proven track record of exceptional leadership and customer service, skilled in team leadership, I excel in fast-paced environments, ensuring both customer satisfaction and operational efficiency.
Overview
21
21
years of professional experience
Work History
Barista
Daily Drip
2024.11 - Current
Barista for coffee cart used for events
Barista
Chai Spice Beverages
2019.02 - Current
Barista for events/expos
Cafe Owner
Self Employed
2019.05 - 2023.06
Owner and operator of family business
Cafe Manager
St Charly
2018.12 - 2019.03
Manager and barista
Cafe Manager
Zouki Group
2018.05 - 2018.11
Assisted in opening a new store and managed with a team of 12.
Cafe Manager
Brunetti Flinders Lane
2017.07 - 2018.04
Assisted in the opening of a brand new store, employed and trained over 70 staff members.
Managed the bar section with a team of 30.
Account Manager Brunetti Group
Di Bella Coffee
2016.04 - 2017.05
Account manager allocated to the Brunetti group I was in charge of all barista hiring, training, ordering of stock and maintenance to all coffee related machinery for all 5 stores.
Cafe Owner
Self Employed
2003.12 - 2015.11
Cafe operater and all rounder in family business
Education
High School -
Oakleigh Grammar
Melbourne, VICSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Team leadership
- Adaptive and creative
- Order taking
- Cash register operation
- Beverage preparation
- Espresso machine operation
- Safe food handling
- Decision-making
Timeline
Barista
Daily Drip
2024.11 - Current
Cafe Owner
Self Employed
2019.05 - 2023.06
Barista
Chai Spice Beverages
2019.02 - Current
Cafe Manager
St Charly
2018.12 - 2019.03
Cafe Manager
Zouki Group
2018.05 - 2018.11
Cafe Manager
Brunetti Flinders Lane
2017.07 - 2018.04
Account Manager Brunetti Group
Di Bella Coffee
2016.04 - 2017.05
Cafe Owner
Self Employed
2003.12 - 2015.11
High School -
Oakleigh Grammar