Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Kristina Koenig

Millaa Millaa,QLD

Summary

  • Skilled health care clerk, with very good knowledge in communications with clients in 3 different languages.
  • Ambitious fun-loving women with interests in sports, health and travelling.
  • Experienced in different job branches and always interested to extend knowledge and interact with people.

Overview

11
11
years of professional experience

Work History

Farm Hand

Desert Farms
11.2023 - Current
  • Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
  • Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
  • Supported successful harvests through diligent planting, weeding, and pruning efforts.

Health Insurance

AOK PLUS
08.2020 - 11.2023
  • Assisted clients with filing and tracking health insurance claims to facilitate swift settlements.
  • Oversaw efficient administration of benefits programs including health insurance plans, retirement savings accounts, leaves of absence policies.
  • Collaborated with team members to develop innovative solutions for complex reinsurance challenges, ensuring optimal results for clients.
  • Developed a strong knowledge of various insurance products to provide comprehensive guidance during the claims process for diverse clientele.

Care Assistant

Johanniter Ambulanter PFLEGEDIENST Rudolstadt
11.2019 - 08.2020
  • Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
  • Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
  • Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
  • Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Built strong relationships with clients to deliver emotional support and companionship.

Service Worker

Injoy Rudolstadt
10.2013 - 06.2018
  • Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
  • Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Processed new memberships accurately, leading to an increase in gym revenue and member retention.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.

Education

Healthcare Management Clerk - Healthcare Insurance

Industrie- Und Handelskammer
Gera Germany
08.2023

German Abitur -

Staatlich Berufsbildende Schule Saalfeld-Rudolstad
07407 Rudolstadt, Germany
07.2016

Skills

  • Advising costumers requests face to face, by email and on the phone
  • Very good communication skills in english, german and russian language
  • Responding empathically
  • Good knowledge in dealing with different conflicts (face to face, by email or on the phone)

Hobbies

Volleyball

Languages

German
Native or Bilingual
English
Professional Working
Russian
Native or Bilingual

Timeline

Farm Hand

Desert Farms
11.2023 - Current

Health Insurance

AOK PLUS
08.2020 - 11.2023

Care Assistant

Johanniter Ambulanter PFLEGEDIENST Rudolstadt
11.2019 - 08.2020

Service Worker

Injoy Rudolstadt
10.2013 - 06.2018

Healthcare Management Clerk - Healthcare Insurance

Industrie- Und Handelskammer

German Abitur -

Staatlich Berufsbildende Schule Saalfeld-Rudolstad

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Kristina Koenig