KRISTINA LAI THANG
Sydney,NSW
Summary
Dedicated and reliable individual with an interest in the medical field, bringing valuable experience in customer service and event coordination. Through roles in retail and community fundraising, I have developed skills in transaction management, teamwork, and creating positive, supportive experiences for both the customers and participants. Known for effective communication, organizational abilities, and a commitment to health and safety, I bring a proactive approach to problem-solving and collaboration. My background in service and community engagement, combined with a passion for healthcare, motivates me to contribute meaningfully to roles that support community well-being.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Volunteer
Red Cross Australia
Annandale
08.2025 - Current
- Fostered meaningful relationships with older adults through scheduled visits and empathetic engagement.
- Monitored social interactions, reporting observations to aid program coordinators in evaluations.
- Completed formal training on effective communication techniques for engaging older individuals.
- Provided companionship and social support to enhance emotional well-being and quality of life.
Volunteer Work
Education
01.2023 - 11.2023
- As part of a dedicated team, I helped organize a fundraising event to support cancer research and patient care.
- My role involved assisting with logistics, coordinating activities like raffles and auctions, and promoting the event through social media to drive attendance and community engagement.
- Together, we successfully raised funds for cancer research while creating a supportive and uplifting environment for participants and those affected by cancer.
Customer Service
Mobil Service Station
01.2020 - 01.2022
- Assisted customers with fuel selection, processed transactions, and provided product recommendations at a busy petrol station, ensuring a smooth and positive customer experience.
- Maintained accurate cash handling and register reconciliation, contributing to efficient operations.
- Regularly monitored and maintained station equipment and cleanliness of the forecourt and store areas, upholding safety protocols and a welcoming environment for all customers.
Education
Bachelor of Biomedical Science - Behavioral And Health Sciences
Australian Catholic University
Sydney, NSW12-2028
Bachelor of law - Law
Australian Catholic University
Sydney, NSW12-2028
Skills
- Customer Service
- Cash Handling
- Critical Thinking
- Team Collaboration
- Time Management
- Attention to Detail
- Health & Safety Awareness
- Effective communication
Certification
- Certificate I in Financial Services
- Provide basic emergency life support
- Provide first aid
Timeline
Volunteer
Red Cross Australia
08.2025 - Current
Volunteer Work
Education
01.2023 - 11.2023
Customer Service
Mobil Service Station
01.2020 - 01.2022
Bachelor of Biomedical Science - Behavioral And Health Sciences
Australian Catholic University
Bachelor of law - Law
Australian Catholic University