Kristina Malafu
St Clair ,NSW
Summary
Proven leader with a track record of enhancing team performance and fostering a collaborative environment at Labourpower Recruitment Services. Expert in problem-solving and maintaining attention to detail, significantly improving project outcomes. Skilled in multitasking and leadership, adept at driving team motivation and leveraging both hard and soft skills to achieve organizational goals.
Overview
3
3
years of professional experience
Work History
Team Leader
Labourpower Recruitment Services
09.2023 - 10.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Voice Picking
Labourpower Recruitment Services
02.2022 - 05.2024
- Assisted in training new employees on proper voice picking procedures and protocols.
- Accurately picked orders using voice picking system, ensuring customer satisfaction and timely delivery of products.
- Performed routine equipment maintenance to ensure optimal functionality of voice picking devices.
- Reduced order processing time with efficient voice picking techniques and equipment.
- Utilized problem-solving skills to address any challenges that arose during the voice picking process, ensuring seamless order fulfillment for customers.
- Maintained up-to-date knowledge on products and their locations, expediting the picking process and completing orders promptly.
Despatch
Action Workforce
02.2022 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Passionate about learning and committed to continual improvement.
Education
Chifley College
Mount Druitt 01.2020
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Flexible schedule
- Influencing skills
- Leadership
- Multitasking
Timeline
Team Leader
Labourpower Recruitment Services
09.2023 - 10.2024
Voice Picking
Labourpower Recruitment Services
02.2022 - 05.2024
Despatch
Action Workforce
02.2022 - 05.2024
Chifley College
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