Summary
Overview
Work History
Skills
Timeline
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Kristina Ruggeri

Rockbank,VIC

Summary

At Hungry Jacks, excelled in a high-pressure environment, enhancing customer loyalty through expert complaint handling and empathy. Demonstrated exceptional teamwork and collaboration, alongside proficiency in order processing and cash handling, significantly improving service efficiency and workspace organization. Dependable with a strong conflict management and organizational skills. Well-versed in accurate cash handling and top-quality customer service. Enthusiastic about positively impacting business operations by maximizing customer satisfaction.

Overview

2
2
years of professional experience

Work History

Front Counter Crew Member

Hungry Jacks
08.2023 - Current
  • Managed time effectively during busy shifts, prioritizing tasks based on urgency and importance.
  • Enhanced customer satisfaction by providing friendly and efficient service.
  • Maintained a clean and organized workspace for better efficiency during peak hours.
  • Demonstrated adaptability by rotating between various stations as needed, optimizing team performance.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Processed customer orders and accurately handled payment transactions.

Work Experience

Caroline Springs Landscaping
06.2022 - 06.2022

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  • Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
  • Prepared worksite by setting up required tools and supplies.
  • Received constructive feedback from mentors, leading to improved performance and increased knowledge.
  • Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
  • Built strong relationships with team members and supervisors, fostering a positive work environment.
  • Completed assigned tasks efficiently and accurately, contributing to overall project success.
  • Assisted with problem-solving of challenging projects to develop critical thinking skills.

Skills

  • Cleanliness and hygiene
  • Complaint Handling
  • Efficient work ethic
  • Patience and Empathy
  • Cash handling expertise
  • Stress Tolerance
  • Food safety understanding
  • Upselling strategies
  • Order processing proficiency
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail

Timeline

Front Counter Crew Member

Hungry Jacks
08.2023 - Current

Work Experience

Caroline Springs Landscaping
06.2022 - 06.2022
Kristina Ruggeri