Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristina Sala

Brisbane,QLD

Summary

Methodical director with several years of comprehensive experience overseeing daily operations. Hardworking and versatile professional well-versed in executing business strategies, preparing and implementing business plans and overseeing financial performance. Thorough knowledge of market changes and trends paired with strong grasp of corporate finance and performance measures.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Director

Jade Enterprises (QLD) Pty Ltd
Brisbane, QLD
07.2008 - Current
  • Negotiated contracts with vendors to secure favourable terms and pricing.
  • Maintained records of service requests from clients regarding specific cleaning requirements.
  • Implemented quality control measures to uphold company standards.
  • Developed a system for scheduling regular deep cleans within each area of responsibility.
  • Established quality control measures to ensure that work is completed according to standards set forth by the company.
  • Established hands-on, proactive management style to facilitate improvements to workflow.
  • Responded quickly in emergency situations requiring immediate attention.
  • Recruited and trained new employees to meet job requirements.
  • Ensured all payments were made in accordance with contract terms and conditions.
  • Conducted regular audits of accounts payable transactions to identify and correct errors, reducing discrepancies.
  • Developed invoicing systems and internal controls to boost billing efficiencies.

South East QLD Cleaning Manager

State Cleaning Services
Brisbane, QLD
01.2005 - 11.2008
  • Assigned work and monitored performance of project personnel.
  • Inventoried incoming supplies and placed items in stock for use by personnel.
  • Created reports documenting daily activities for management review.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Analysed business performance data and forecasted business results for upper management.
  • Organised and managed staff of cleaners, assigning tasks and monitoring performance.
  • Trained new employees on safety protocols, proper use of chemicals and equipment, and other cleaning procedures.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Provided feedback to cleaners based on inspection results or customer comments.
  • Developed a system for scheduling regular deep cleans within each area of responsibility.
  • Verified each completed room against standard plans to maintain consistency.

Secretary

Wilson & Macindoe Ltd
Auckland, New Zealand
02.2001 - 11.2004
  • Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
  • Greeted visitors and directed to appropriate location or person.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.

Cashier

Sheraton
Auckland, New Zealand
03.1996 - 11.2000
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerised point-of-sale system.
  • Followed company security procedures for handling large sums of money.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Education

Rotorua Lakes High School
Rotorua, New Zealand
11-1990

Skills

  • Facility Operations Management
  • Financial Budgeting
  • Regulatory Compliance
  • Contract and business administration
  • Proficient computer skills word, excel, powerpoint, MYOB, Quickbooks
  • Problem-solving
  • Risk management
  • Industry knowledge
  • Coaching and mentoring

Certification

  • Certificate IV in Accounting and Bookkeeping
  • Diploma of Accounting, potentially complete

Timeline

Director

Jade Enterprises (QLD) Pty Ltd
07.2008 - Current

South East QLD Cleaning Manager

State Cleaning Services
01.2005 - 11.2008

Secretary

Wilson & Macindoe Ltd
02.2001 - 11.2004

Cashier

Sheraton
03.1996 - 11.2000

Rotorua Lakes High School

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Kristina Sala