Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristina Saveski

Yagoona,NSW

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Manager

McDonalds
07.2024 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions to meet business and customer needs
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Expertise in cash handling and financial oversight to ensure accurate daily transactions.

Crew Coach

McDonalds
09.2020 - 07.2024
  • Enhanced team performance by implementing effective coaching strategies and providing constructive feedback.
  • Established clear expectations for each crew member's role, increasing accountability and reducing misunderstandings.
  • Recognized high-performing crew members regularly, encouraging continued excellence and dedication to their roles.

Crew Member

McDonalds
03.2020 - 09.2020
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Improved customer satisfaction by providing friendly and efficient service at the register, as well as greeting customers and meeting quality expectations
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Education

Bachelor of Economics -

University of Technology
Sydney
11-2026

High School Diploma -

Lasalle Catholic College
Bankstown
09-2023

Skills

  • Cash Handling
  • Decision-Making
  • Customer Service
  • Punctual and Reliable
  • Handling Customer Complaints
  • Delegating Work
  • Mentoring and Coaching
  • Staff Training and Onboarding
  • Equipment Troubleshooting
  • Shift leadership and Team Collaboration

Certification


  • Fire Extinguishing Training, Wormwald, July 2024
  • First Aid Certification, New First Training, July 2024
  • Working With Children Check, October 2024

Timeline

Shift Manager

McDonalds
07.2024 - Current

Crew Coach

McDonalds
09.2020 - 07.2024

Crew Member

McDonalds
03.2020 - 09.2020

Bachelor of Economics -

University of Technology

High School Diploma -

Lasalle Catholic College

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Kristina Saveski