Kristina Sayuri James
Lutwyche,QLD
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
05.2019 - 12.2020
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Food Server
Uokin Restaurant
03.2021 - 03.2022
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Collaborated with kitchen staff to ensure timely delivery of meals, resulting in satisfied customers.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
Food Server
TORITON Izakaya
06.2022 - 08.2023
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Collaborated with kitchen staff to ensure timely delivery of meals, resulting in satisfied customers.
- Provided exceptional service to large parties, coordinating with the team for smooth operations.
- Implemented time management strategies to optimize efficiency during peak hours without compromising the quality of service provided to patrons.
Food Server
Curry Restaurant Pooh
08.2020 - 08.2023
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Established rapport with regular customers, fostering loyalty through personalized service experiences.
- Successfully maintained an orderly workspace under pressure by clearing tables promptly after diners'' departures.
Education
Bachelor of Animal Nurse - Veterinary Nurse
Nippon Veterinary And Life Science
1-7-1,Sakaiminamicho,Musashinoshi,Tokyo,Japan03.2023
Skills
- Coffee Expertise
- POS Systems
- Order taking
- Espresso Machine Operation
- Food Preparation
- Quality Control
- Order Verification
- Relationship Building
- High Energy and Stamina
Timeline
Food Server
TORITON Izakaya
06.2022 - 08.2023
Food Server
Uokin Restaurant
03.2021 - 03.2022
Food Server
Curry Restaurant Pooh
08.2020 - 08.2023
Barista
Starbucks
05.2019 - 12.2020
Bachelor of Animal Nurse - Veterinary Nurse
Nippon Veterinary And Life Science
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