KRISTINE ACHAYO
Melbourne
Summary
Marketing Coordinator and Influencer with a knack for making brands shine online. Grew a TikTok following to 330K and Instagram to 30K by crafting content that truly connects. Experienced in designing impactful campaigns, boosting engagement, and driving brand growth. Whether in professional roles or volunteer projects, I’m all about bringing fresh ideas and making a meaningful impact.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Marketing Coordinator
Able Response
04.2023 - Current
- Answered general marketing inquiries by email, phone, and mail.
- Developed visually engaging marketing materials to support service launches.
- Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
- Composed posts for social media and helped build corporate presence on Facebook and Instagram.
Administrator
Able Response
08.2022 - 04.2023
- Answered and transferred phone calls for multiple phone lines and greeted clients in a professional manner
- Maintained and updated employee roster and schedules using Excel and Outlook
- Handled incoming and outgoing mail, filtered and replied to emails, and directed correspondence to appropriate individuals
- Assisted with advertising and marketing efforts by designing and distributing promotional materials
- Managed and maintained the reception area to ensure a clean and welcoming environment
- Provided administrative support to various departments as needed.
Picker Packer
Woolworths Distribution Centre
10.2021 - 08.2022
- Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
- Scanned packages and boxes and moved to loading dock for shipment.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Pulled orders quickly to maintain demanding productivity goals.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
Sales Assistant
Ozmosis Surf
11.2019 - 08.2021
- Ability to assist customers with specific needs, in a timely and effective manner.
- Arranged, organized and maintained front line of the store products to help drive sale and maintain excellent presentation of the store.
- Thoroughly assisted with customers' needs and purchases gaining their confidence to buy store add Ons.
- Skillfully processed of working electronic register, credit card processor, refunds and Point of Sale (POS) system.
- Further improved my ability to hold strong conversion with customers and building strong long- lasting relationships.
Crew member
McDonald's Melton
02.2018 - 11.2019
- With the fast-paced work environment at McDonald's, I was able to pick up the ability to be on my feet and provide the best quality of food.
- Oversees and maintains customer satisfaction.
- Displayed exceptional service through randomly taking customer service surveys.
- Excelled in conflict resolution, problem solving customer complaints, fixing errors in orders.
Education
Bachelor of Digital Media -
Southern Cross University
Melbourne, VIC04.2025
Certificate III - Aviation
William Angliss Institute of TAFE
Melbourne, VIC12.2021
VCE -
Kurunjang Secondary College
Melton, VICSkills
- Video Editing (CapCut, final cut pro, adobe primer)
- Search Engine Optimization
- Interactive Communication Skills
- Verbal and written communication
- Sales expertise
- Influencer Marketing
- Google Analytics
- Digital Marketing
- Trend Identification
- Graphic Design
- Social media tools
- Brand strategy
- Customer engagement
Certification
Planted City - Social Media Coordinator & Digital Graphics Designer (Volunteer)
Melbourne, VIC • April 2024 - Current
- Manage and curate content for the church's social media platforms, increasing engagement and follower growth.
- Design digital graphics for events, announcements, and promotions, ensuring visual consistency across all channels.
- Collaborate with church leadership to develop and implement social media strategies aligned with organizational goals.
- Monitor analytics to assess the effectiveness of social media campaigns and adjust strategies as needed.
- Support various church events by creating promotional materials and coordinating online marketing efforts.
- Certificate III in Aviation (Cabin Crew), William Anglis Institute
- Certificate in Responsible Service of Alcohol, October 2021
- Certificate of First Aid and CPR, November 2021
Additional Information
Refrerees
Available upon request.
Timeline
Marketing Coordinator
Able Response
04.2023 - Current
Administrator
Able Response
08.2022 - 04.2023
Picker Packer
Woolworths Distribution Centre
10.2021 - 08.2022
Sales Assistant
Ozmosis Surf
11.2019 - 08.2021
Crew member
McDonald's Melton
02.2018 - 11.2019
Bachelor of Digital Media -
Southern Cross University
Certificate III - Aviation
William Angliss Institute of TAFE
VCE -
Kurunjang Secondary College
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